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Swift Support Analyst

Swift Support Analyst

DabsterDublin
30+ days ago
Job description

Location : Dublin (Local candidates only).

Openings –

Experience – + years.

Skills :

  • At least + Years of total experience with years of experience in a support role
  • Knowledge or experience of some of the following will be a distinct advantage :

o SWIFT

o UNIX / LINUX

o AIX

o Oracle or other basic SQL

o MQ

  • Perl or Shell programming skills desirable
  • Experience in Banking Domain
  • This role will require working in night shifts - days (Could be any days of the week based on ROTA)
  • The candidates would be required working from Cabinteely (Dublin ) location all days
  • This role will require resources to work additionally over weekends for any deployments etc

    • Responsibilities :

  • Take ownership of issues and be proactive in coordinating distributed teams to resolve issues within the specified SLAs.
  • Work closely with the team to share and prioritize work load for self and team members within cluster, consistent with any appropriate direction from customer.
  • Strong work ethic with an ability to learn on the job and work well under pressure
  • Strong analytical and debugging skills
  • Ability to work with little supervision, but within boundaries
  • Strong communication skills at all levels (written and oral)
  • Strong analytical aptitude and logical reasoning ability
  • Ability to work with multiple priorities
  • Able to clearly define problems to others
  • Capable of resolving complex technical issues and perform root cause analysis
  • Proactive problem solving experience, using judgement to make decisions where no clear precedent may exist
  • Strong work organization and prioritization skills
  • As part of small tactical changes, undertake analysis, code development & testing including test approach, implementation approach planning & production deployment.
  • Engage with customer SME and any other stakeholders (rd parties) as needed.
  • Prepare and submit status reports
  • Contributes to the continuous improvement of the methods, productivity and quality of work produced.