Customer Service Expert - Dublin
TeleperformanceBray, County Wicklow, IrelandMulti Channel Multi - Channel Customer Service Expert -
Dublin City Centre
based
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Teleperformance
certified as Great Place to Work for 5 years in a row! At
Teleperformance, we deliver an outstanding customer experience, at
every single opportunity, as a result of our commitment, passion
and dedication to excellence.
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Due to
our success we have exciting opportunities coming very soon in
Dublin - no previous experience necessary! Why not fill in our
application and we will be in touch with more information
soon!
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Start
Dates : Various from October
2025
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Location :
Onsite Dublin city centre (no work at home option available at this
time)
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Shifts :
Varying shifts (Part Time not
available)
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Training : 1-4
weeks
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Contract : Permanent
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Background
Checking :
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Right to
Work
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Criminal Record
Check
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Credit
Check
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Any other associated
checks
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- Please note we do not allow any time
off / holiday requests within the first 8 weeks to allow for full
training
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What you get from us
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Healthcare
insurance
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Death in
service
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Annual leave 20days + 10 days
bank holiday
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4%
pension
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Bonus (non contractual and
applicaple for certain
roles)
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Skills needed to
be a Customer Service Expert
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A professional, polite and courteous
manner
Ability to deliver excellent service with outgoing
nature
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Excellent verbal and written
communication skills
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A good listener who can convey empathy,
patience and
understanding
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Confident and proactive to deal with
difficult situations and
conversations
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High levels of accuracy and attention
to detail
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Be driven to work towards achievable
targets
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Key
Responsibilities
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Provide exceptional and efficient
customer service via
multi-channels
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Use your problem-solving skills to
support our customers, resolve their query and create a positive
experience
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Ensure that all customers are supported
in accordance with regulatory requirements which aim to protect our
customers
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Have excellent attention to
detail
Be knowledgeable of our client’s process and products and
how best to support the
customer
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Handle sensitive data to ensure
community standards are upheld across
platforms
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Web chat based
role
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Disclaimer
Please be vigilant against job scams.
Teleperformance will never contact you
about anything other than your application through our official
channels - UK phone number, text or
teleperformance.co.uk / talent.icims email addresses. If you receive
any suspicious communications claiming to be from Teleperformance,
please disregard them and report the incident to our team. Your
security is our priority.
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Dublin • Bray, County Wicklow, Ireland