Office Administrator / Receptionist

We are seeking a reliable, organised, and professional Office Administrator / Receptionist to join our team. This is a key front-of-house role, ideal for someone who enjoys working in a client-focused environment and values attention to detail, discretion, and high standards of service. About Melvin Financial Services Melvin Financial Services is a leading impartial financial services and financial planning firm based in Ballina, Co. Mayo. We provide trusted, independent advice to individuals, families, and businesses across the region, helping them navigate key financial decisions with clarity and confidence. As an impartial firm, we are not tied to any financial provider ensuring our recommendations are always client-first and tailored to each individuals goals and circumstances. At the heart of what we do is a commitment to professionalism, transparency, and long-term relationships built on trust. Location : Ballina, Co. Mayo Employment Type : Full-Time Office Based Experience Level : Entry-Level to Mid-Level Key Responsibilities Welcome clients and visitors to the office with warmth and professionalism. Manage incoming calls, emails, and appointment scheduling. Provide day-to-day administrative support to financial advisors and management. Organise and maintain both digital and physical client files and documentation. Prepare client meeting packs, correspondence, and reports as required. Assist with diary management and internal office coordination. Monitor and replenish office supplies and maintain a tidy, organised workspace. Ensure compliance with internal procedures and maintain confidentiality at all times. Perform other general office duties as required to support daily operations. Key Requirements Previous experience in an administrative or reception role, ideally in a professional services setting. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Competent in Microsoft Office Suite (Word, Excell, Outlook); experience with CRM or financial software is a plus. Discretion and professionalism in handling sensitive client information. A proactive and flexible attitude with a willingness to learn and grow. Ability to manage multiple tasks and prioritise effectively. Typing skills. What We Offer Competitive salary commensurate with experience. Supportive and collaborative team environment. Opportunities for training and professional development. A rewarding role in a respected and growing firm committed to impartiality and client care. Convenient location in the heart of Ballina, Co. Mayo.