Fire Alarm And Emergency Lighting Field Service Engineer Cork / West Cork

Allied Fire Protection Ltd

is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland.

We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.

A new and exciting opportunity is available in the Cork / West Cork area for a Field Service Engineer.

We are looking for a 'Can Do' motivated individual who is keen to join our progressive & growing company.

We offer a highly competitive rewards package including...

Competitive salary package

Company vehicle

Laptop

Phone

Training & Personal development

Person Spec...

It is desirable that the candidate would have proven experience in the Fire Alarm Industry

Experience in working with Electronic / Electrical Systems

Excellent interpersonal skills, positive 'Can Do' attitude

Comfortable in climbing ladders and carrying equipment

Field service experience desirable

English speaking

Proficient in MS Office and / or other software programmes

Familiarity with mobile tools & apps

Full Clean Driving Licence

Role...

Servicing and Commissioning Fire Alarm protection equipment...

Servicing and Commissioning equipment according to manufacturer's specifications.

Testing system and analysing any failures.

Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Advise management regarding customer satisfaction, product performance, and suggestions for product & service improvements.

Key Responsibilities...

Provide excellent customer service and customer support during field visits or when On Call

Build positive relationships with customers and represent Allied Fire in a professional &trusted manner ensuring company vehicle, uniform and paperwork promote professionalism

Manage all on site service, maintenance and test tasks as required to relevant standards

Diagnose errors or technical problems and determine solutions

Carry out preventative maintenance & make recommendations based on age of systems & equipment

Produce timely and detailed service reports

Cooperate with technical & field teams and share information across the company

Understand and anticipate customer requirements and make appropriate recommendations / briefings

Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements.

Follow all company's Standard Operating Procedures and safe working practices

Advise and report on change requests for documented processes

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