Hotel Receptionist

The Trinity City Hotel is currently seeking a motivated and enthusiastic Full -Time Hotel Receptionist. As part of the MHL Hotel Collection, The Trinity City Hotel is a boutique 4

• hotel in the heart of Dublin City centre, just a few minutes stroll from Grafton and O'Connell Street. Full-Time position available, flexible shifts. Main Purpose of the Job To ensure that the customer receives a warm welcome and an excellent, personalised and efficient service at check-in,check-out, during the visit, on the telephone and through email. Main Duties and Responsibilities Front Desk operations Greeting guests and ensuring their expectations are exceeded Checking in and out guests using Opera property management system - experience preferred Handling telephone and reservations enquiries Working with Housekeeping department to ensure guest rooms are prepared to a high standard Provide information to customers on hotel facilities, services and outlet opening times. Be familiar with local tourist attractions, amenities and activities and be able to assist customers with their requirement. The ideal candidate will have at least 1-2 years experience in a 4
• Hotel or experience in a similar role. About the MHL Hotel Collection : MHL group is a renowned portfolio of well known, high profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive onboarding, upskilling and professional development process. Company Benefits Excellent working conditions. Training & Development. Employee Recognition Awards. Bike to work & tax saver travel. Meals provided while on duty. Employee Assistance Programe. Employee rates in MHL hotels around Ireland. Social events. Trinity City Hotel is an equal opportunities employer. To apply for this position, please complete the details below and attach an up to date Curriculum Vitae. Trinity City Hotel is an equal opportunities employer. Skills : Good time management Customer Focus Hotel Reception Opera Fast Learner Hospitality Communication Skills