Field Service Technician

Overview

The Field Service Technician will be responsible for servicing and installing agricultural systems on farms throughout Ireland.

You will be self-motivated and responsible for organizing & prioritizing your workload with a willingness to travel within the South of the country.

There will be a huge focus on quality and customer service as well as the other responsibilities, duties, and benefits that come hand in hand with representing our client and its products.

Experience is desirable, but full training and support will be provided.

Qualifications

Level 6 Diploma or relevant technical certification / trade in a mechanical, electrical, or related field desirable

A full, clean driving license is essential for this role

Field and service work in the agricultural industry

Excellent technical and mechanical knowledge

Problem solver that is solutions-driven

Attention to detail is key for this role

Ability to work flexible shifts and adapt to changing work schedules

Strong technical troubleshooting skills are essential for the role

Good communication, fluent in English demonstrated by excellent verbal, written, and IT skills

Confident and commercially aware

Agricultural knowledge and background is desired (Dairy sector preferable)

Responsibilities

Installation & service of agricultural equipment

Ensure machine installations are carried out to the highest standard

Provide excellent customer support through our client's on-call service with the service team

Identify and troubleshoot issues on site in a timely and effective manner

Plan and schedule farm installations

Organize and manage the servicing of machines

Troubleshoot and diagnose technical issues both on site and over the phone

Cooperate with the technical team and share information across the organization

Build a good relationship with new and active customers

Identify and react to customer needs and give feedback on customer requirements

Ensure installations and service records are kept and updated on the CRM system

Manage inventory of spares and consumables

Ensure strict adherence to all health and safety rules & procedures

#J-18808-Ljbffr