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Irish speaking Customer Service roles in Sofia Bulgaria - Relocation Package
Irish speaking Customer Service roles in Sofia Bulgaria - Relocation PackageMercier Consultancy • Dublin, County Dublin, IE
Irish speaking Customer Service roles in Sofia Bulgaria - Relocation Package

Irish speaking Customer Service roles in Sofia Bulgaria - Relocation Package

Mercier Consultancy • Dublin, County Dublin, IE
30+ days ago
Job type
  • Quick Apply
Job description

Mercier Consultancy is excited to announce openings for Irish Speaking Customer Service Representatives in Sofia, Bulgaria, complete with a relocation package to facilitate your move! We are looking for dedicated individuals who are passionate about delivering excellent customer service and connecting with our Irish-speaking clients.

As a Customer Service Representative, you will be responsible for assisting our Irish-speaking customers by answering inquiries, resolving issues, and ensuring a smooth experience with our services. Your contribution will be essential in building customer loyalty and satisfaction.

Responsibilities

  • Provide outstanding customer service in Irish and English across multiple communication channels
  • Effectively handle customer inquiries and resolve issues in a timely manner
  • Document customer interactions accurately within our CRM system
  • Collaborate with other teams to ensure comprehensive solutions to customer challenges
  • Gather customer feedback to help improve our service offerings
  • Stay updated on product details and operational changes
  • Engage in continuous training to enhance your customer service skills

Requirements

  • Fluency in Irish and English with strong communication capabilities
  • Prior experience in customer service is preferred but not required
  • Strong problem-solving skills and a customer-centric mindset
  • Able to thrive in a fast-paced environment with effective multitasking skills
  • Excellent attention to detail and organizational proficiency
  • Enthusiasm for providing exceptional customer experiences
  • Knowledge of CRM systems and customer support tools is a plus

Benefits

Competitive Monthly Salary

Relocation paid to Bulgaria

Help finding apartment

Paid training and growth possibilities

and more

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Irish speaking Customer Service roles in Sofia Bulgaria - Relocation Package • Dublin, County Dublin, IE

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