Logistics Apprentice

Main Location : Ballyboughal, Co. Dublin Normal Hours : Monday and Wednesday to Friday 9am to 6pm, with a one-hour unpaid break. However, flexibility is required to meet the demands of the business. Education one day a week on Tuesday online / onsite. Role Overview Aramex are delighted to partner with the Logistics Associate Apprenticeship to give the opportunity to a strong candidate to join our team in various areas of the business. Becoming an apprentice with Aramex will develop an individuals experience and advance skills required in this progressive industry. The apprenticeship will benefit the individual by experiencing daily tasks, projects while putting practical experience to use from academic education with TU Dublin City. This 2-year apprenticeship is standards-based, comprising of 1-day release to 3rd Level education during regular college semesters, culminating in annual examinations leading to a QQI Level 6 Higher Certificate in Logistics. The schedule of experience for the apprentice is as follows : Role Department Length Logistics Administration / Specialist Logistics Team 12 months Road Freight / Customer Service Road Freight Team 6 months Sea and Air Freight Sea and Air Team 6 Months Aramex wishes to offer an opportunity to teach the key elements of freight forwarding within the company to a new apprentice. The successful applicant will be given training and support to enable them to become fully proficient in the role they are working on. This practical experience will enable the applicant to become an integral part of the companys operation. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain. Logistics Administration Main Responsibilities To act as key contact for logistics accounts To assist as required with the receipt, storage, picking, wrapping, quality checking and dispatch of all goods, which pass through the warehouse or are handled by Aramex. Communicate with customers on stock levels and management of stock. Assist with the sorting / organising of incoming stock arrivals. Review of weekly audits and promotion of safe working practices. Build strong customer relations and aim to exceed expectations. Other ad-hoc and admin duties as required. Road Freight Main Responsibilities Manage several key customers accounts. Proactively liaise with customers, suppliers, and partners to ensure a high-quality service. Schedule drivers and vehicles to meet customer bookings. Deal with customer queries in a professional manner. Issue customer quotations and conversions into bookings. Other ad-hoc and admin duties as required. Sea / Air Freight Main Responsibilities Receiving and processing bookings from import and export clients. Check rates / costs at time of booking receipt to ensure accuracy at the time of booking. Organise transport on collection / delivery of all sea freight shipments as required. Create quotation / booking and convert to shipment on Aramex system for all import / export Maintain up to date visibility on all shipments throughout transit. Checking and issuing necessary documentation, sending draft documents to clients for approval. Proactive and effective resolution of all operational problems / invoice queries to maintain high customer service levels aligned to SOP / SLA agreements. Other Ad Hoc administrative duties as needed Required skills and experience Positive attitude and a genuine interest in the transport and logistics trade Focused approach. Strong Customer service ethic. Self-motivated with good communication skills with the ability to work as part of a team and on own initiative. Pro-active attitude with a strong attention to detail. Time management, with ability to balance work and learning effectively Ability to adjust to new situations, technologies, and challenges Microsoft Word / Excel experience is beneficial but not necessary, applicant must have a general understanding of emails and good phone etiquette. What we can offer you? Earning a competitive salary while in education Mentorship from an industry professional Practical on the job training Involvement in company events including Sports and Social Club 25 days annual leave per year Pension Skills : Freight Logistics Apprentice Customer Service