Food and Beverage Supervisor

Now Hiring at The Grace

The Grace | Where Excellence meets Opportunity

Westport, County Mayo | Full-Time | Pre-Opening Opportunity

Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.

Job Summary:

The Food & Beverage Supervisor supports the daily operations of The Grace Westport Estate's food and beverage outlets, ensuring a seamless guest experience and the consistent delivery of service excellence. Working under the guidance of the Assistant Manager, this role is hands-on in leading service teams, maintaining operational standards, and upholding the property's commitment to refined hospitality.

Key Responsibilities

Guest Experience

• Support the delivery of attentive, personalised service in accordance with luxury standards.
• Address guest requests and concerns promptly, escalating issues to management where appropriate.
• Monitor the dining floor to ensure guest satisfaction and service consistency throughout operations.

Operational Excellence

• Oversee daily restaurant set-up, table allocations, and service readiness.
• Coordinate with the kitchen and bar teams to maintain smooth service flow and communication.
• Ensure dining and service areas uphold the highest standards of cleanliness, ambience, and presentation.
• Support adherence to daily checklists, SOPs, and closing procedures.

Team Supervision & Support

• Supervise and motivate front-of-house staff including servers, hosts, and food runners.
• Assist with pre-service briefings, communicating daily specials, menu changes, and key service priorities.
• Support the Assistant Manager with team scheduling, onboarding, and performance feedback.

Inventory & Financial Awareness

• Assist in monitoring stock levels of service items, linens, and consumables.
• Report shortages or wastage to management to support cost-control measures.
• Support cash handling, billing, and POS accuracy throughout service periods.

Menu & Beverage Knowledge

• Maintain thorough understanding of menu items, ingredients, and beverage pairings.
• Promote menu specials and recommend pairings to enhance the guest dining experience.
• Support training initiatives to keep the team informed and confident in menu delivery.

Compliance & Safety

• Ensure adherence to food hygiene, allergen awareness, and safety standards.
• Maintain accurate documentation for daily operational and health & safety requirements.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.

Required Experience & Skills

• 1-2 years' experience in a supervisory or senior service role within a luxury, or fine dining environment.
• Strong interpersonal and communication skills with a guest-first mindset.
• Demonstrated ability to lead by example in a fast-paced, team-oriented environment.
• Familiarity with POS systems, reservations management, and basic reporting.
• Sound knowledge of food and beverage operations; wine knowledge an advantage.
• Fluent in English; additional languages beneficial.
• Eligibility to work in Ireland.

The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.