Customer Service Specialist

Our Client in Co. Offaly is looking for a Customer Service Specialist. As the Customer Service Specialist, you will serve as the primary liaison between the company and its clients, building and maintaining strong relationships to ensure business growth and customer satisfaction. Your role will involve understanding customer needs, offering tailored solutions, and consistently delivering excellence that supports growth and business retention. The ability to manage multiple accounts without compromising service quality is essential. Key Responsibilities : Build and maintain strategic relationships with key accounts. Understand customer needs and provide customised solutions. Align account management with business strategy to achieve growth goals. Meet and exceed sales targets consistently. Provide accurate forecasts, quotations, and order updates to stakeholders and customers. Skills and Qualifications : Proven experience in account management or sales. Strong interpersonal and organizational skills. Proficiency in managing multiple accounts and meeting deadlines. CRM and sales software experience preferred. Next Steps : The role looks like something you might be interested in? Hit the Apply Now button If this job isnt suited to your skills but you are looking for a new opportunity please get in touch by sending an email to Skills : Customer Care Sales office work Customer Service Microsoft Benefits : Pension Fund