Service Advisor - Clonmel

Laharts Skoda are looking to recruit an Experienced Service Advisor to join our Aftersales team in Clonmel.

The role includes :

Manage service customer appointments efficiently and liaise with customer as appropriate

Dealing with customer requirements for service and repair in an efficient and courteous manner both by phone and service reception

Liaise with Workshop, Warranty and Parts Department.

Achieve consistently high standards across the dealership and identify new ways to increase the performance

Determine workshop availability on booking system and manage bookings to ensure maximum workshop efficiency

Maintain high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.

Keep customers up-to date on progress of each vehicles undergoing maintenance and agree on any additional work required.

Deliver highest levels of customer satisfaction and retention.

A passion for excellence in customer service

Minimum of 2 years' experience in a similar Service Advisor role

An enthusiastic, positive results orientated approach which demonstrates exceptional levels of customer care

Experience in managing customer accounts

Excellent Interpersonal skills and be highly motivated, Fluent written / spoken English with excellent communication and organisational skills

Strong Computer Skills including MS Office

Full clean Irish driving license

What we offer : Performance Bonus

A clean and safe working environment

Job Type : Permanent

Bike to work scheme

Schedule : Monday to Friday

Supplemental Pay : Performance bonus

Experience :

Service Advisor : 2 years (required)

Licence / Certification :

Full Driving Licence (required)

Location Clonmel

Benefits Competitive Salary

Closing Date 31 / 08 / 2025

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Lahart Garages Ltd are a credit broker and not a lender.Lahart Garages Ltd is regulated by the Central Bank of Ireland - we are an authorised Financial Intermediary.Finance is Subject to status.

Other offers may be available but cannot be used in conjunction with this offer.We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

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