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Associate Technical Sales Specialist

ConcentrixIRL Dublin

30+ days ago

Job type

Full-time

Job description

Description

Our Associate Technical Sales Specialist generates new business and ensures growth of existing accounts for assigned client / territory, with low to moderate complexity. Assesses potential application of products or services and offers solutions that meet low to moderate customer / client needs. Possesses deep technical understanding of products or services to address low to complex customer / client needs and expand sales opportunities for established clients. Researches and presents reports showing potential customers the cost benefit of purchasing products or services. Resolves low to moderate customer / client issues, researches problems, and makes recommendations for potential enhancements or modifications. Provides technical training to customers / clients and communicates customer feedback. Uses technical knowledge of product and service offerings to support, promote and build sales.

Duties and Responsibilities

Attend customer meetings, conduct sales presentations, and deliver product / service demonstrations in person and via phone
Provide technical expertise in support of achieving low to moderate selling goals
Provide thorough responses to product / service and industry questions
Prepare low to moderately complex technical proposals and presentations to support sales teams
Demonstrate proficient solution selling abilities and effective, proactive customer / client communications
Identify and analyse low to moderate customer / client needs and develop intermediate range strategies on how to competitively meet needs
Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals
Utilize technical expertise to develop and execute thorough trainings, as needed
Identify areas to help streamline and improve sales processes - recommend improvements to management
Act as a customer advocate as necessary for pre-sales and post-sales activities
Provide consistent follow up on opportunities or inquiries
Evaluate the client's customer needs and propose potential solutions
Manage external competitive pressures and effectively handle objections to help retain customers
Work with multiple stakeholders, building effective relationships with decision-makers at all levels

Qualifications

Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects

Ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer

Ability to focus ambiguous customer needs into specific, deliverable requirements

Able to develop relationships and communicate with higher level technical staff

Advanced problem solving and analytical skills

Ability to work independently and as part of a team under pressure with tight deadlines

Passion for exceptional customer experience and sales

Aptitude to learn and optimize new technology and data

Excellent knowledge of Microsoft Office programs

Ability to prioritize and multi-task in a time-sensitive environment

Ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences

Ability to manage multiple priorities and tasks effectively

Professional and polished demeanor

Location :

Ireland, Dublin -Santry

Language Requirements :

English

Time Type : Full time