La Prairie, Beauty Consultant, Part Time, Permanent

GET TO KNOW US

Born to break the rules, La Prairie perpetuates the pioneering spirit that originated at Clinique La Prairie in 1931. The House’s future-forward science rejuvenates skin, infusing it with life. Selecting extraordinary ingredients, highly concentrated, crafting exquisitely sensorial textures, La Prairie creates haute-performance skin icons.

Beyond skincare, La Prairie elevates beauty and enriches life. For the daring, the audacious. From Switzerland to the world. La Prairie. Adding life to years since 1931.

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Brown Thomas, Dublin might be of interest to you. As a La Prairie Beauty Consultant, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

KNOW THE ROLE

The key responsibilities for this role include but are not limited to the following :

Approaching customers and achieving sales :

Adhering to the La Prairie Art of Beauty facial guidelines to ensure that standards are consistent and up to date

Skilfully marry Art of Beauty and selling skills together to achieve KPI's

To build a good client base with the help of internal CRM

Business planning to ensure the beauty room is maximised around key events and launches

Review daily goals throughout the day and liaise with line manager to make improvements

Traffic stop with ‘new’ launches and marketing lead program

Listen and identify customer needs, ask the appropriate follow up questions in a friendly manner

Invite every customer to sit down and have a skincare consultation or an Art of Perfection

Ensure accuracy and compliance of EPOS System for customer records

Ensure events are fully stocked and appropriate customers have been contacted

Visual Merchandising :

Present the beauty room in luxury standard while working with the visual merchandising team to meet company guidelines

Ensure the counter is spotlessly clean and well maintained

Make certain the counter is fully stocked and that all products are stored by category and shade sequence

Rapport and Communication :

Is aware of needs of others and their impact on them

Ability to be approachable and build relationships with others

Demonstrates ability to listen and communicate both verbally and written

Be informed about current and new business initiatives and to provide feedback to your Account Manager

Willing to work cooperatively as a team member

Possesses persuasion and negotiation skills

Planning and Flexibility :

Working with Initiative

Ability to follow through energetically with events and achieve goals

See opportunities and acts on them

Perseverance

KNOW WHAT WE'RE LOOKING FOR

Applicants for this position must be able to demonstrate the following skills and experience :

ITEC diploma qualification level 2 (required)

Experience of providing high quality skincare treatments to clients

Client focussed and dedicated to providing a luxury experience

Polished, approachable and friendly communication skills

Dedicated to achieving / exceeding KPI's

Able to work collaboratively as part of a small team

KNOW HOW WE WORK

Experience is our business :   Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops :   We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators :   Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People :   We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably :   We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.