Reception Supervisor

We are recruiting for a Reception Supervisor to join our Front Office team. Key Responsibilities : Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation. Participates in the prompt and courteous check in and check out of guests. Motivates the Front Office team and focuses on improving and increasing service delivery efficiency Requirements : Experience in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision. A positive approach, excellent organisational skills, and a passion for producing high quality customer care. Driven and ambitious to inspire the team to consistently deliver and exceed service standards. Clear thinker with excellent communication abilities. A strong working knowledge of a PMS system is essential. Working knowledge of Opera is desirable. If this sounds like you, say Yes I Can! Benefits : The Radisson Blu Royal Hotel Dublin is part of a growing and dynamic company offering a number of benefits, training and devolvement opportunities. An expanding international company that offers to nurture your career. Offering all employees continuous professional and personal growth by means of dynamic training solutions addressing existing problems & responding to our environments evolving training needs. We offer a wide variety of online trainings. The benefits of working with the Radisson Blu Royal hotel : Radisson Hotels Group staff rate for you, your friends and family worldwide. Competitive rates of Pay Meals on duty Uniforms laundered Bike to work scheme TaxSaver commute scheme PRSA scheme Employee Christmas parties, summer parties and regular team get togethers Continuous training & development Employee recognition awards Promotion and transfer opportunities The Radisson Blu Royal Hotel is located in the heart of Dublins city centre at the crossroads of Golden Lane and Chancery Lane. The hotel is nestled between some of the citys most famous landmarks, Dublin Castle, Christchurch Cathedral & St. Patricks Cathedral. The Hotel offers a high level of product and service delivery and genuine Yes I Can! Hospitality. The Radisson Blu Royal Hotel is contemporary in style and features 234 guest bedrooms. The ground floor Goldsmiths Hall has a capacity of up to 400 delegates and a dedicated first floor meeting space with seven well equipped meeting rooms all with natural day light, as well as the spectacular 7th floor Sky Suite with private lift access, private bar and panoramic view of Dublin City. Our Velvre Spa offers 6 treatment rooms, a hydrotherapy pool, sauna room, steam room, a relaxation room and a gym. The hotel also offers various dining facilities to include our refurbished restaurant Chancery Grill with a capacity for 130 guests that offers a world renowned breakfast. In the evening time, there are 3 party tables, offering the ideal setting for any special occasion. Our refurbished Dyflin Bar is a stylish bar offering an all-day food and drinks menu with the best cocktails in town! We also have the Writers room which is ideal for a small group to have a private dining experience. Our mission is to be perceived by our employees as The Employer of Choice, demanding yet rewarding, offering great opportunities for professional and personal growth in a fun environment where Yes I Can attitude is a way of life. The Radisson Blu Royal Hotel is an equal opportunities employer. Skills : Excellent customer service computer skills administration skills Opera