Talent.com
This job offer is not available in your country.
Technical Support Engineer

Technical Support Engineer

Additional ResourcesDublin
6 days ago
Job description

An opportunity has arisen for a Technical Support Engineer with 5 years’ experience and SQL proficiency to join a reputable organisation, providing software products for oral health services. This full-time role offers excellent benefits, hybrid working options and a salary range of €40, - €60,.

As a Technical Support Engineer , you will be responsible for providing tier 3 support and assist with project delivery both remotely and on-site.

You will be responsible for :

  • Documenting and tracking all support activity and resolutions.
  • Installing, upgrading, and configuring client software remotely or onsite.
  • Testing and validating technical fixes and system updates.
  • Advising on maintenance and supporting customer-specific technical projects.
  • Building and maintaining trusted relationships with internal and external stakeholders.
  • Visiting client sites both within Ireland and internationally as required.
  • Developing a deep understanding of the organisation's software and systems.

What we are looking for :

  • Previously worked as a Technical Support Engineer, Technical Analyst, IT Engineer, IT Support Analyst, IT Support Engineer, Technical Consultant, IT Consultant, 3rd Line Engineer, System Support Analyst or in a similar role.
  • Minimum 5 years of experience in an IT or Technical Support role.
  • Must have excellent SQL proficiency.
  • Familiarity with the software development lifecycle.
  • Skilled in Microsoft Office tools including Project, Excel, PowerPoint, and Word.
  • Right to work in the Ireland.
  • What’s on offer :

  • Competitive salary
  • Cycle to work and commuter travel schemes
  • Supportive, close-knit technical team
  • Fast-paced, rewarding work environment
  • Structured opportunities for career growth and development
  • Opportunity to contribute to meaningful healthcare advancements
  • Create a job alert for this search

    Technical Support Engineer • Dublin