Customer Assistant - Fonthill

Overview

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

If you are customer-obsessed, high energy and love learning every day, you could earn €450+ per week on our standard 30 hour contract as a Customer Assistant.

You'll work across different shift times, on varied tasks and with different colleagues.

You must be 18 or over to work in our store as this role requires selling alcohol.

Shift Patterns

Morning shift : Starting at 5am or 6am with your team, you'll stock our award-winning products on the shop floor and prepare our bakery products for opening time.

Middle shift : Starting mid-morning or early afternoon, you'll ensure stores are clean and well presented, keep products fresh, help customers on the shop floor and on tills to minimise queues.

Late shift : From the afternoon start, you'll provide excellent customer service on tills, restock missing items and ready the store for the next day.

What you'll do

Interact with customers in a pleasant, friendly and helpful manner.

Ensure stock loss controls are followed in all areas of the store.

Maintain store and external cleanliness and hygiene standards.

Follow freshness and rotation principles.

Ensure all waste is managed correctly.

Assist in the stock count process.

What you'll need

A can-do attitude and excellent customer service skills.

The willingness to go the extra mile for our customers.

Be responsible and reliable.

Enjoy working in a fast-paced, varied environment.

A good team player.

Preferably, previous experience in a customer facing role but not essential if you have the right attitude.

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl.

€15.10 rising to €17.40 per hour after 3 years (supplementary pay outlined below).

Unsocial hours worked (12am to 7am).

20 days holidays per annum pro rata.

Company pension after 1 year.

Genuine opportunities for career development.

Individuals recognised as high performing will be invited to join our Leadership Academy as part of ongoing development.

Circle K and Private Health Insurance discounts available for all employees.

Bike to Work Scheme.

Mobile and broadband discounts with Three network.

Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme.

Year 1

Basic Rate €15.10

€18.88 (Unsocial Hours)

€22.65 (Overtime / Sundays)

€30.20 (Bank Holiday)

Year 2

Basic Rate €15.70

€19.63 (Unsocial Hours)

€23.55 (Overtime / Sundays)

€31.40 (Bank Holiday)

Year 3

Basic Rate €16.40

€20.50 (Unsocial Hours)

€24.60 (Overtime / Sundays)

€32.80 (Bank Holiday)

Year 4

Basic Rate €17.40

€21.75 (Unsocial Hours)

€26.10 (Overtime / Sundays)

€34.80 (Bank Holiday)

Lidl is an equal opportunities employer.

If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.

We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

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