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Duty Manager

SuperValuNewbridge, IE

30+ days ago

Job type

Full-time

Job description

Main purpose of the role :

Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have / be :

Minimum 2 years` experience in a management position;
Good knowledge of Microsoft Office (Excel, Word);
Experience balancing cash / tills;
Excellent communication skills;
Good delegation skills;
Highly driven with a strong work ethic;
An understanding of how to achieve KPIs and targets;
Commerciality and brand awareness;
Passion for grocery retail;
Thrive in a fast-paced working environment.

Main duties :

Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;

Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;

Implement planograms correctly and ensure the correct range is in place in store;

Merchandise and present the store to the highest standard;

Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;

Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;

Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;

Manage employee performance, giving regular feedback, recognition and encouragement;

Deal with all customer queries efficiently, professionally and consistent with store policy;

Understand achieving margins in all departments;

Engage with new initiatives and embrace new ways of working;