Senior Project Manager - Dynamics 365 Customer Engagement CE (12 months)

Senior Project Manager - Dynamics 365 Customer Engagement CE (12 months)

Location : Dublin Type : contract Category : Technology, PMO / Business Support Salary :

650 - 700 a day

Senior Project Manager - Dynamics 365 Customer Engagement CE (12 months)

This Retail giant is looking to recruit a project manager for a large scale project in Dynamics 365 Customer Engagement CE – customisations and integration. Operating within the PMO, the position is a pivotal role which has high visibility and influence within the wider technology program and strategy of the organisation. The Project Manager will be expected to manage the delivery of multiple streams of work in this large 7 figure programme that supports the wider technology transformation of the business. While the Project Manager won’t be required to be hands on technically, it is expected they will be able to engage both business and technical resources at a sufficient level of detail to ensure successful delivery of customisations to the CRM (AGILE) working with developers. You will develop and maintain detailed project plans, forecasts, manage project deliverables and scope, resolve cross-functional issues and change controls and Co-ordinate resources from the internal team and vendor in line with the plan, Develop quality assurance plans to ensure what was requested has been delivered successfully, effectively control risks and issues, manage dependencies within your workstream and as part of the wider transformation program as required, escalation of issues to senior stakeholders as appropriate

We need someone senior to work across pre-discovery through to implementation and training across hundreds of stores. You will have

• A Degree and PMP / Prince2 and more than 10 years commercial experience
• A process driven approach to project management
• At least 4 years working with Microsoft Dynamics CE
• Excellent stakeholder / C Suite management experience
• Good high level understanding of technical Architecture of Microsoft CRM and ideally ERP
• Excellent English and written communication skills

Desirable but not required

Master Data Management experience

Magento or e-commerce platforms

650-700 a day. This is a Hybrid role with 2 days a week a city west office