Veterinary Receptionist

Working Hours : Approx 30 hours per week including 1 in 4 Saturday shifts (9am-2 : 30pm)

No Sundays, Bank Holidays, or out-of-hours work

The Role :

We're looking for a friendly, confident, and well-organised receptionist to become the welcoming face of Gorey Veterinary Hospital.

This is a busy, client-facing role where your communication and multitasking skills will really shine.

You'll play a key part in ensuring smooth day-to-day operations, supporting both our team and our clients in a fast-paced, rewarding environment.

Day-to-day, you'll be :

Greeting clients and managing appointments through our tailored booking system (Merlin)

Answering calls and responding to client queries with professionalism and warmth

Handling payments, transactions, and daily cash balancing

Assisting with stock deliveries and light lifting where needed

Helping keep the practice organised, clean, and welcoming

Supporting the team with general admin duties

Building product knowledge to better assist our clients

Why Join Gorey Vets?

Gorey Veterinary Hospital is a long-established practice that has recently benefited from significant investment.

We pride ourselves on providing top-tier veterinary care with a strong emphasis on teamwork and client relationships.

Our facilities include Digital Radiography, Modern multiparameter monitors, Ultrasound and upgraded clinical equipment.

Our support team includes 4 receptionists who keep the day running smoothly, allowing our clinical team to focus on patient care.

We foster a genuinely friendly, inclusive, and professional environment – one where all team members are respected, supported, and encouraged to grow.

About You

We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting.

The successful applicant must have :

Previous receptionist or front-of-house experience in a customer service environment

Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry

Experience with cash handling and confident discussing payments with clients

Excellent communication and interpersonal skills

High standards of cleanliness and organisation

Team-oriented and willing to support others as needed

Passion for animal welfare

What We Offer (Benefits subject to pro-rata where applicable)

We offer a competitive salary along with great benefits, including :

Leave : Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave

Wellbeing : Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)

Financial Support : Employer Pension Contributions, Discounted Staff Pet Veterinary Fees

If you're looking for a role where no two days are the same, where you'll be part of a team that feels like family, and where you can grow your skills in a supportive environment – we'd love to hear from you.

Apply today and take the next step in your career with Gorey Veterinary Hospital.

We welcome applications from all backgrounds.

As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups.

Please let us know if any reasonable adjustments are required during the recruitment process.

Closing date for applications : Wednesday 24th September

Gorey Vets

Arklow Road, Clonatin Lower, Gorey, Y25 DR50, Ireland

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