Infrastructure & Technology Ibm Cloud Site Reliability Engineer - Hpcs Professional Mulhuddart, Ie

The IBM Cloud Site Reliability Engineering (SRE) team is working on providing infrastructure and operations solutions to maintain scalable, highly reliable, and highly secure cloud-based software infrastructures to enable our clients to meet their on-demand IT and security needs to disrupt their industries (Financial, Manufacturing, Insurance and more).

Above all, we are looking for applicants who desire creative freedom and who will thrive in an open, vibrant, flexible, and collaborative environment.

Your role and responsibilities

As a Site Reliability Engineer, you will work in an agile, collaborative environment to build, deploy, configure, and maintain systems for the IBM client business.

In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying the latest software updates & fixes.

Your primary responsibilities include :

• 24x7 Observability : Be part of a worldwide team that monitors the health of production systems and services around the clock, ensuring continuous reliability and optimal customer experience.
• Cross-Functional Troubleshooting : Collaborate with engineering teams to provide initial assessments and possible workarounds for production issues.

Troubleshoot and resolve production issues effectively.

This will be a shift rotation position - You will work Sunday to Thursday or Tuesday to Saturday rotation.

Required education

None

Preferred education

None

Required technical and professional expertise

Required Professional and Technical Expertise

Design, develop, and own different tooling and automation to monitor and improve availability, scalability, latency, and efficiency of highly secure, confidential computing cloud services.

Deploy and manage infrastructure and services in IBM's Cloud ecosystem.

During your workday, as part of a global team using a follow-the-sun model, you will handle both real-time alerts as well as customer reported problems.

Participate in scrums, sprint planning and retrospectives; Be an active member of the team and provide feedback and improvement ideas.

Work collaboratively with the extended IBM teams, learn new technologies and apply the skills learned.

Respond with urgency to incidents, perform root cause analysis, and build a knowledge base to enable sharing with other teams.

Preferred technical and professional experience

Preferred Professional and Technical Expertise

Bachelor's Degree in Computer Science or related field

Experience using Linux, GitHub, Bash, Python, Node.js, Docker, Kubernetes, and Ansibles

Experience developing tests and reliable automation for common, repeated tasks

Demonstrated experience with REST APIs and automation

Proficient in cloud computing and services, specifically logging and monitoring

Strong debugging, problem determination, and isolation skill

Effectively communicate with global, cross functional teams and customers

Team player who can work collaboratively, innovate, and be a quick learner

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure.

IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.

Our systems power the world's most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer.

We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.

Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer.

All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics.

IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Job ID

52924

City / Township / Village

State / Province

Dublin

Country

Ireland

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Regular

Position type

Professional

No Travel

Company

(1679) Software Labs Campus Unlimited Company

Shift

On Call

Is this role a commissionable / sales incentive based position?

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