Operational Automation Lead

This is a role for someone who doesn’t just fix problems, but builds the solution that stops it happening again.This isn’t a service desk role. You won’t be client-facing. You will be the brains behind how our client selects, uses, and automates their internal and client-facing tools. From antivirus to email filtering, from RMM to Kaseya K365, if our client uses it, you’ll evaluate it, refine it, or recommend something better.

You'll report directly to the CEO, who’s all in on giving you the autonomy to make a real impact. There’s also room to grow this into a team lead role as they scale.

Your Responsabilities :

Own our client's internal tool stack + automation strategy

Lead their Standards Committee

Drive automation using RMM + PowerShell

Align tools with ISO27001 and security best practice

Train the team, write docs, and share knowledge

Have freedom to shape the role and suggest change

Your Requirements :

• MSP background - this is a must
• Strong L2 / L3 troubleshooting ability
• Proven automation mindset (RMM / PowerShell)
• Independent, curious, and process-minded
• Comfortable driving tool and platform strategy

Please APPLY directly or contact me for further info - 016917002 / sarao@therecruitmentcompany.com

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