Service Advisor

Our Client is looking for a motivated and customer-focused Service Advisor with a minimum of 2 years' experience in the motor industry to join our team. As a Service Advisor, you will be the key liaison between our customers and the workshop, ensuring a smooth and efficient service experience.

Key Requirements

• Minimum of 2 years' experience in the motor industry, ideally in a service advisor role or a customer-facing automotive position.
• Excellent verbal and written communication skills with the ability to explain technical information in a simple and understandable way.
• Strong focus on delivering exceptional customer service, ensuring customer needs are met and expectations are exceeded.
• Ability to handle multiple tasks efficiently, prioritise workload, and manage time effectively in a fast-paced environment.
• Ability to work closely with workshop technicians and other team members to ensure smooth and efficient service operations.
• Proficient with Microsoft Office and experience with automotive dealership management systems.
• Strong problem-solving abilities to diagnose customer issues and suggest appropriate solutions.
• A full, clean driving licence is essential.

Benefits

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