Senior Associate, ETF Client Processing Representative

Were seeking a Senior Associate, ETF Client Processing Representative to join the ETF Services Transfer Agency EMEA team. This position is based in Dublin, Ireland. In this role, you will : Ensure the timely and accurate completion of all work within the team Adhere to standard policies, procedures, and controls at all times Manage the order processing workflow to service multiple clients / funds Review data and assist in resolving escalated problems during daily, weekly, or monthly reporting cycles Address client concerns and requests within agreed timeframes Supervise the day-to-day operations of a small to medium-sized team of fund administrators / accounting support staff Contribute to planning, testing, and implementation of internal and client-driven projects To be successful in this role, youll bring : Strong client liaison and communication skills Problem-solving and analytical ability High attention to detail and excellent organisational skills Confidence in escalating and communicating operational issues to senior leadership IT proficiency (Excel, Word, PowerPoint desirable) Ability to manage multiple priorities and deadlines Flexibility to work effectively within a team or independently A bachelors degree in accounting (or equivalent combination of education and experience) Previous experience in ETFs (advantageous) Fluency in English, written and spoken Please note that you will be required to attend the office 4 days a week. 1 day working from home. Skills : etf Client Services Corporate Finance exchange traded fund Client Relations Finance Banking