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Supply chain graduate Jobs in Belfast
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Customer Fulfillment manager
CienaBelfast, Northern Ireland, United KingdomSustainability Lead - KTP Associate - Cooneen Defence Ltd
Queen's University BelfastBelfast, Antrim, GBGraduate Radiographer
Alliance MedicalBelfast, Northern Ireland, GB- Promoted
Graduate Engineer
HAYSBelfast, Northern Ireland, United KingdomSenior Software Engineer - Supply Chain
ASOSBelfast, Northern Ireland, GB- Promoted
Customer Fulfillment manager
Ciena CorporationBelfast, Northern Ireland, United KingdomSupply Chain Analyst - 6 months fixed-term contract
AvantorMeath, IRLSupply Chain Manager
Energis Recruitment LtdBelfast- Promoted
Buyer - Greater Belfast
Artemis Human CapitalBelfast, GB- Promoted
Construction Graduate - Management
Unico Contracts LtdBelfast, Northern Ireland, United KingdomConstruction Graduate - Management
linkupBelfast, UKSupply Chain Young Professional Program
Trouw nutritionBelfast, United Kingdom- Promoted
Operations manager
DHL Supply ChainBelfast, Northern Ireland, United KingdomBid & Project Manager
ThalesBelfast- Promoted
Graduate Engineer
HAYS Specialist RecruitmentBelfast, GB- Promoted
Graduate Radiographer
TN United KingdomBelfast, Northern Ireland, United KingdomCustomer Fulfillment manager
CienaBelfast, Northern Ireland, United Kingdom- Full-time
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Customer Order Operations team is seeking a Customer Order Fulfillment prime tasked with assuring successful delivery performance to Ciena’s GCN customer base and acting as the voice of the customer within the supply chain. This role interfaces between Supply Chain, Sales and Services teams and a customer point of contact for order fulfillment activities.
Duties & Responsibilities :
- Identify and drive process improvements aimed at improving delivery performance.
- Translate the Voice of the Customer into tangible and measurable action plans within the Supply Chain. Drive these plans to implementation and closure.
- Manage customer escalations for faster resolution and isolate systemic issues requiring change.
- Evaluate, determine and drive action plans required to resolve Supply issues impacting customers; partner with cross-functional teams throughout the process.
- Build strong relationships, lead and influence at all levels in the organization.
- Pro-active identification and communication of potential escalations to Supply Chain to facilitate early recovery action plans.
- Prepare and communicate Supply Chain initiatives / recoveries to internal / external customers.
- Partner with Customer account teams to improve understanding of Supply Chain capabilities and gain better understanding of future material requirements (forecast / quote coverage / accuracy).
- Identify risk to revenue assurance from a supply chain perspective, and work to resolve.
- Work Quarter end order pull ins, negotiation / customer receiving operating extensions, securing customer approvals to ship short / ship in advance of CRD.
- Chair weekly order board calls with customers to review orderbooks, delivery issues, recovery plans, BTR, upcoming projects and associated demand.
- Deliver daily / weekly management reports.
- Tracking shipments, waybills and PODs, resolving credit ship holds.
- A Class OOB approvals / uplift and returns.
- Ensure OOB orders get priority shipment, and follow up on RMA status of failed units.
Skills :
Education / Experience :
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