It erp director Jobs in Belfast
Last updated: 1 day ago
The Director of IT Incident and Problem Management is a senior leader responsible for shaping and transforming incident and problem management into a predictive and proactive discipline.You will dr...Show moreLast updated: 5 days ago
ERP Support Analyst opportunity with thriving local consultancy with full product training, great package and chance to work with some of NIs leading companies.
Software Support Analyst (ERP) Who ar...Show moreLast updated: 25 days ago
Salary : PAYE : £ per hourLocation : BelfastJob responsibilities.Perform technical work activities either remotely or on-site to meet business and customer requirements.
Escalate issues followingpany p...Show moreLast updated: 30+ days ago
As the industry's leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America's top employers build stronger relationships with their employees.This voluntary...Show moreLast updated: 15 days ago
Our client is seeking a dedicated IT Field Engineer to join their team.Reporting directly to the Service Delivery Manager (SDM), you will be responsible for providing technical services to their cu...Show moreLast updated: 18 days ago
The Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services.
Additionally, we provide basic Winte...Show moreLast updated: 1 day ago
This opportunity is within our expanding Finance team and will support the provision of advisory services focused on Oracle Fusion Applications, specifically ERP enablement, migration to Oracle Fus...Show moreLast updated: 30+ days ago
Our client is seeking a dedicated IT Field Engineer to join their team.Reporting directly to the Service Delivery Manager (SDM), you will be responsible for providing technical services to their cu...Show moreLast updated: 10 days ago
Belfast, on a hybrid basis, we are a collaborative team and enjoy working remotely and in person together.Over the last twelve years we have built a reputation for providing high quality advice to ...Show moreLast updated: 30+ days ago
Artemis Human Capital has partnered with a dynamic and growing business with multiple offices, to appoint a talented Financial Controller to join their team.
Reporting directly to the Managing Direc...Show moreLast updated: 30+ days ago
Financial Controller VANRATH are delighted to be working in partnership with an innovative scaling business to recruit a commercially astute Financial Controller.
This 15-month contract, starting in...Show moreLast updated: 24 days ago
Location : Belfast Workplace : Hybrid Closing date : 31st December 2024 The opportunity : An exciting opportunity has arisen for an ambitious placement student to join our IT team in supporting our Bak...Show moreLast updated: 18 days ago
IT Manager – Permanent – Full Time – Banbridge £35,000 to £42,000 DOE.REED Technology Belfast are delighted to partner with our client, an industry leader in retail, who due to continued growth and...Show moreLast updated: 3 days ago%20LIMITED)
The Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services.
Additionally, we provide basic Winte...Show moreLast updated: 1 day ago
Our client is seeking a dedicated IT Field Engineer to join their team.Reporting directly to the Service Delivery Manager (SDM), you will be responsible for providing technical services to their cu...Show moreLast updated: 10 days ago
IT Recruitment Consultant Belfast Why Join Reperio Human Capital? You'll have full autonomy to run your own business, manging the full recruitment lifecycle, focusing on one of the fastest growing ...Show moreLast updated: 30+ days ago
We are seeking a highly motivated IT Support Specialist to join our team.In this role, you will provide exceptional technical support to our internal staff, ensuring their technology needs are met ...Show moreLast updated: 6 days ago
Belfast, Northern Ireland, United Kingdom.Direct Medics are looking for a forward-thinking and experienced IT Manager / Director to co-lead our IT department.
In this role, you will have the opportuni...Show moreLast updated: 29 days ago
Our client is seeking a dedicated IT Field Engineer to join their team.Reporting directly to the Service Delivery Manager (SDM), you will be responsible for providing technical services to their cu...Show moreLast updated: 18 days ago
- Promoted
Director, IT Incident and Problem Management
Smarsh Founder Stephen Marsh receives IncBelfast, Northern Ireland, United KingdomFull-time
- Promoted
Software Support Analyst (ERP)
Distil RecruitmentBelfast, GBFull-time
IT Support
hays-gcj-v4-pd-onlineBelfast£19.00 hourly
IT Analyst
DailyPay IncBelfast, GB£35,000.00–£45,000.00 yearly
Full-time
- Promoted
IT Field Engineer
Hays TechnologyBelfast, County Antrim, United KingdomFull-time
- Promoted
IT Technician
COMPUTACENTER LIMITEDBelfast, County Antrim, UKFull-time
Oracle Senior Manager- Finance- ERP- Business Consulting- Belfast
EYBelfast, GB, BT2 7DT£65,000.00–£110,000.00 yearly
- Promoted
IT Field Engineer
CV-LibraryBelfast, Northern Ireland, United KingdomFull-time
- Promoted
IT Manager
fscomBelfast, Northern Ireland, United KingdomFull-time
Financial Controller
Artemis Human CapitalBelfast, County Antrim, United Kingdom£55,000.00–£60,000.00 yearly
Full-time
Quick Apply
- Promoted
Financial Controller (Belfast)
VANRATHBelfast, GB£70,000.00–£80,000.00 yearly
Temporary
- Promoted
IT Placement Student
Baker McKenzieBelfast, GBFull-time
- Promoted
IT Manager
ReedBelfast, Northern Ireland, United Kingdom£35,000.00–£42,000.00 yearly
Full-time +1
- Promoted
IT Technician
COMPUTACENTER (UK) LIMITEDBelfast, County Antrim, United KingdomFull-time
- Promoted
IT Field Engineer
HaysBelfast, Northern Ireland, United KingdomFull-time
- Promoted
IT Recruitment Consultant
Reperio Human CapitalBelfast, GB£35,000.00–£45,000.00 yearly
Full-time
- Promoted
IT Systems Support Engineer
Century Electrical Wholesale Ltd.Belfast, Northern Ireland, United Kingdom£32,000.00 yearly
Full-time
IT Support Analyst
VanrathBelfast VANRATH are pleased to be partnered with an established law firm on their search for an IT Support Analyst.This position is suited to candidates with 1+ years experience in an IT support position, ...Show moreLast updated: 30+ days ago
- Promoted
IT Director
DirectMedicsBelfast, Northern Ireland, United KingdomFull-time
IT Field Engineer
HAYS Specialist RecruitmentBelfast, GBFull-time
This job offer is not available in your country.
Director, IT Incident and Problem Management
Smarsh Founder Stephen Marsh receives IncBelfast, Northern Ireland, United Kingdom5 days ago
Job type
- Full-time
Job descriptionDefine and implement strategic roadmaps for incident and problem management, ensuring alignment with business objectives and platform goals. Regularly update practices to incorporate the latest in AI, automation, and predictive analytics. Oversee major incident response efforts, ensuring fast, effective containment, resolution, and customer impact mitigation. Lead executive-level post-mortems and ensure comprehensive follow-ups. Conduct and oversee in-depth root cause analyses for recurring or high-impact incidents, developing and deploying preventive measures across the platform to reduce recurrence. Collaborate closely with IT operations, engineering, product, and support teams to ensure a unified approach to incident and problem resolution, with a focus on consistent customer experience. Define, monitor, and optimise KPIs and performance metrics related to incident and problem management. Lead continuous improvement initiatives to ensure process agility and alignment with evolving business requirements. Lead continuous improvement initiatives, including evaluating and refining AI algorithms and predictive models to align with evolving business needs and platform scalability. Drive modular and scalable incident management practices, adaptable to the complexities of a multi-service platform architecture. Develop and deliver reports on incident and problem management metrics for stakeholders, including executive leadership, product management, and customer success teams, to provide insights into trends, risks, and opportunities for improvement. Strategic Incident and Problem Management Expertise : 10-15 years of experience in IT incident and problem management, ideally within SaaS and platform-based environments, with a minimum of 5 years in a senior leadership capacity. Modern Practices in Incident Management : Demonstrated expertise in using cutting-edge incident management tools (e.g., incident.io , FireHydrant) and AI-driven solutions to streamline processes, drive rapid response, and enhance service reliability. Problem Management : Expertise in leading comprehensive root cause analysis and problem resolution efforts, incorporating Google SRE principles for preventive actions. Google SRE Methodologies : In-depth knowledge of Google SRE philosophies, including error budget management, service level indicators / objectives (SLIs / SLOs), and effective incident response strategies. Platform and SaaS Experience : Strong understanding of platform-oriented operations within B2B SaaS, ideally with experience in supporting a pivot from product to platform. FinTech experience is advantageous but not required. Leadership and Accountability : Proven record of building and leading high-performing teams, with an emphasis on holding teams accountable to clear standards and ensuring consistency in incident response and resolution. Collaborative Communication Skills : Excellent ability to influence and collaborate with cross-functional teams and executive-level stakeholders. Skilled in delivering complex insights to both technical and non-technical audiences. Innovation and Continuous Improvement : Ability to drive continuous improvement through innovative practices, data insights, and strategic thinking. An advocate for evolving incident / problem management to proactively support business goals. Cross-cloud environments : Experience managing incident and problem resolution in cross-cloud environments, ideally with a focus on seamless integration of diverse platforms. Bachelor’s degree in Computer Science, Information Systems, or a related field; a Master’s degree is preferred. ITIL Expert certification and familiarity with Google SRE principles; advanced certifications in cloud platforms (AWS, GCP, Azure) or incident management tools are highly advantageous. Familiarity with leveraging AI and machine learning within incident and problem management to predict incidents, automate responses, or identify root causes, showcasing an ability to bring innovative solutions to the role.
Summary
The Director of IT Incident and Problem Management is a senior leader responsible for shaping and transforming incident and problem management into a predictive and proactive discipline. You will drive a proactive, agile approach to incident response, building and leveraging AI-driven insights to enhance responsiveness and operational efficiency. Your leadership will underpin our pivot from a product to a platform-focused service, ensuring seamless, resilient service delivery that meets our high standards for reliability and customer satisfaction.
As a forward-thinking leader, you will balance traditional ITIL frameworks with modern tools and practices, such as incident.io and FireHydrant, and embed accountability across engineering and operational teams. You will work closely with cross-functional stakeholders including Engineering, Product, and Customer Support to ensure that incidents are resolved promptly and root causes are addressed comprehensively, with the overarching goal of minimizing business impact.
How will you contribute?
- Strategic Leadership : Provide visionary leadership to evolve our incident and problem management practices, embedding modern approaches that use AI and automation and predictive capabilities to reduce response times and predict potential issues before they impact service.
- Accountability and Performance : Foster a culture of accountability, holding engineering teams and incident responders to high standards for incident resolution. Ensure robust tracking and reporting of incident response metrics, creating transparency and setting clear performance expectations.
- Platform-Centric Incident Management : Drive alignment between incident / problem management and the organization's shift towards a unified platform model, ensuring that incident management processes are scalable, adaptable, and aligned with platform objectives.
- Modern Tool Proficiency : Deploy and optimize advanced incident management platforms such as incident.io and FireHydrant, utilizing these tools to enhance visibility, speed, and effectiveness of response across our platform. Adapt methodologies beyond traditional ITIL to remain agile and customer-focused.
- Root Cause Analysis and Prevention : Lead comprehensive root cause analysis for major incidents, advocating a preventative stance through continuous improvement and resilience-focused practices. Apply SRE principles and drive actionable outcomes to prevent recurrence.
- Data-Driven Insights and Reporting : Utilize data-driven insights to inform incident response strategies. Present trends, risk factors, and improvement opportunities to senior executives and stakeholders, supporting business decisions with clear, actionable metrics.
Typical Tasks :
What will you bring?
Preferred Qualifications :
J-18808-Ljbffr