Assistant manager grafton street dublin Jobs in Belfast

The Role

At Charles Tyrwhitt, our purpose is to make it easy for men to dress well and we can't do that without our specialist teams.

This time, we're on the lookout for an Assistant Store Manager to join Paula and the Team in our brand new store on Arthur Street in Belfast.

What you will be doing

The Assistant Manager role is a key function in the store's leadership structure, with the main objective to influence and exceed sales targets, maximise KPI goals, ensure an excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets while recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager.

Strong selling skills and product knowledge are key in delivering a high level of customer service. The Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, including commercial reports, VM directives, and courses on the Tyrwhitt Academy, so that all colleagues can excel. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach.

Additionally, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement, HR, Health and Safety, and compliance.

What we are looking for

This role specifically requires :

• Previous retail management experience
• Proven ability to lead, inspire, and motivate others to achieve and work to very high standards
• Coaching and leadership skills
• Highly commercial with strong analytical skills
• Stock management and loss prevention experience
• Knowledge of understanding systems with a good understanding of Microsoft Office
• Strong relationship-building skills and stakeholder / customer management

How we do our work is important to us at CT, and anyone who joins us will feel aligned with our 3 BE's : BE the BOSS, BE the CUSTOMER, and BE the BEST.

What you can expect from us :

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men, no matter their shape, size, or budget, should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago, and whilst Charles Tyrwhitt is still famous for proper shirts, we are about so much more than collars and cuffs. Our purpose is to make it easy for men to dress well, taking care of a chap’s entire wardrobe and providing stylish solutions for every occasion.

Our flagship store is located on London’s famous Jermyn Street, with our Global Head Office in London Bridge and an office in Manhattan to support our retail and online presence across North America, Europe, and Australia.

At Charles Tyrwhitt, we believe in doing the right thing—making our products sustainably, ensuring our business works for our people, customers, and suppliers, and giving back to charity. We are committed to evaluating our social and environmental impact and continually seeking ways to improve.

I am Proud and Free to be me!’

Tyrwhitteers are a diverse, passionate, and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture, empowered by our 3 BE-liefs : “BE the BOSS”, “BE the CUSTOMER”, and “BE the BEST”.

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