Jobs in Dublín, dublín, irlanda

Location : Cork, IRE (3 days / week in the office) Description :   As a Tricentis Senior Customer Growth Account Manager, you will be the main point of contact for customers after the sale, ensuring they get value from their purchase and maximize the value of their Tricentis investment.

Your role will involve managing customer relationships to foster ongoing engagement, accelerate time to value, promote continuous usage, and resolve issues promptly.

A key focus will be driving renewals and expanding accounts by navigating enterprise organizations and working closely with Champions and account teams to secure timely renewals.    Responsibilities :

• Be primary post-sale point of contact for all Customer Accounts tied to your role by engaging proactively with various customer teams on a regular basis
• Establish an action-oriented and rigorous approach to regularly engage with customers, ensuring consistent communication and driving results.

Maintain visibility to your communications by accurately reporting customer interactions and updating systems and tools with critical insights and key findings

Candidates must be able to communicate effectively in both written and spoken French besides English.

Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law. #LI-SS2