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Front of House Professional (4 / 5 days per week)

Front of House Professional (4 / 5 days per week)

EbANO Nail Beauty & Brow BarDublin, Dublin 14
30+ days ago
Job description

Primary Duties

The Front of house duties involve providing excellent customer service, managing the reception area, and supporting the smooth operation of the salon.

  • Customer Service
  • Greeting clients warmly as they arrive
  • Checking clients in and out for appointments
  • Answering phone calls and responding to emails or messages
  • Handling client queries and complaints professionally
  • Offering refreshments to clients
  • Appointment Management
  • Booking, rescheduling, and cancelling appointments
  • Managing the salon’s booking system / software
  • Sending reminders or confirmations for upcoming appointments
  • Administrative Tasks
  • Taking payments and handling cash / card transactions
  • Keeping accurate client records and updating them as needed
  • Managing inventory for retail and salon supplies
  • Preparing daily sales reports or end-of-day cashing up
  • Reception Area Management
  • Keeping the front desk and waiting area clean and organized
  • Managing the display of retail products
  • Team Support
  • Communicating client needs or changes to Therapists
  • Assisting with retail upselling or product recommendations
  • Coordinating with salon management on daily operations

Requirements

  • Needs to be enthusiastic and has a passion to learn.
  • Ready to work in a fast paced environment.
  • Previous similar experience required
  • Benefits

  • Working with a team of friendly enthusiastic people.
  • We are always upskilling our staff.
  • Discounts on products.
  • Closed on Sundays and Bank hoildays.
  • Free parking in Nutgrove Shopping Centre.
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    Front Of House • Dublin, Dublin 14