Rooftop & Bars Hostess / Host

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Food & Beverage Department asFood & Beverage Hostess / Host. Anantara The Marker Dublin Hotelis a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.. General responsibilities : To be the face of Anantara The Marker Dublin Hotel, welcoming, greeting and seating guests according to LQA standards To maximise reservations in the Rooftop by managing online booking system Manage the OpenTable app for the outlet, including taking wait lists, sitting guests, confirming bookings, boosting profiles and managing time lines. To be present on the floor interacting and assisting guests To communicate with F&B HODS and Shift Managers to ensure we are at full capacity to maximise revenue To conduct show arounds for potential clients wishing to book in our outlets To go the extra mile for guests to ensure they have an amazing F&B experience at the hotel To ensure menus are up to date and current online, on menu stands and in menu folders To train new team members on the floor and behind the bar To look after a section of the bar if need be, and to work on the Rooftop if necessary To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality delivered consistently to our guests. To deliver excellent care to our guests To have an understanding of the Hotels Vision & Mission statement as communicated to the team To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to. To report defective materials and equipment to the appropriate Departments. To ensure that the ambience in departments (lights, music and temperature) are controlled. To be vigilant throughout the Hotel to promote security To have strong product knowledge of all areas of the hotel. To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams. What do we have to offer you : Competitive Salary Premium rates for Sunday work Career Progression Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide Access to the eLearning platform Increased holiday entitlement for long service employees Meals whilst on duty in our employee restaurant Employee Recognition Awards Employee Assistance Program - mental health and wellbeing support Complimentary provision and laundry of uniforms Bike to Work Tax saving Scheme References : All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be : A corporate email and / or phone number or A letter in a headed paper signed by the manager / HR. We will not ask for reference details until you reach the interview stage. Skills : Food & Beverage Hospitality Hotel Customer Focus Communication Benefits : Meal Allowance / Canteen eLearning Employee Room Rate Career Progression Clothing Allowance Medical Aid / Health Care Pension Fund