Solar PV Installation Scheme Administrator

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team :

We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.

About your role :

As part of our commitment to sustainability and advancing our Net Zero goals, we are seeking a motivated and detail-oriented Solar PV Installation Scheme Administrator . The successful candidate will be integral in the effective administration of our solar panel installation schemes, helping to deliver renewable energy solutions efficiently and in line with industry standards. The focus will be on seamless coordination, organisation, and effective communication to ensure smooth project delivery. This is a 6 month fixed term contract.

Here's what you’ll be doing :

• Collaborate with Installation Partner : Serve as the main point of contact with the installation partner, ensuring timely invoicing and effective documentation management (SEAI requirements, BER certificates, etc).
• Manage Customer Queries and Escalations : Work with our Contact Centre to resolve customer queries and manage escalations, ensuring timely responses and collaboration with business readiness functions.
• Upload Documentation to SEAI Platforms : Ensure all required documentation is accurately uploaded to SEAI platforms to trigger payments and meet regulatory compliance.
• Schedule and Complete QA Visits : Coordinate and complete necessary Quality Assurance (QA) visits, ensuring all installations meet scheme standards and industry regulations.
• Track and Schedule Rectification Works : Track and manage any rectification works needed, working closely with customers to address Quality and Assurance issues promptly.
• Manage Payments : Oversee and process payments related to solar PV installations, ensuring accuracy and timely completion.
• Manage SharePoints / Portals and Data Records : Maintain up-to-date records of customer files and completed works on SharePoint / Portals, ensuring easy access for internal and external stakeholders.

Here's what we’re looking for :

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.