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CHW64 Clinical Nurse Manager 2 (Altrabainisteoir Cliniciúil 2), Clinical Review Team Disability Services, HSE West and North West

CHW64 Clinical Nurse Manager 2 (Altrabainisteoir Cliniciúil 2), Clinical Review Team Disability Services, HSE West and North West

HSE West and North WestGalway, County Galway, IE
8 days ago
Job description

Clinical Nurse Manager 2 (Altrabainisteoir Cliniciúil 2), Clinical Review Team Disability Services,

HSE West and North West

Job Specification & Terms and Conditions

Job Title, Grade Code

Clinical Nurse Manager 2, (Altrabainisteoir Cliniciúil 2), Clinical Review Team Disability Services, HSE West and North West

Grade Code : 2119)

Remuneration

The salary scale for the post is (01 / 03 / 2025) :

60,854 €61,862 €62,715 €64,106 €65,644 €67,154 €68,664 €70,364 €71,943 €74,658 €76,897 LSI

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2 / 2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Campaign Reference

CHW64CNM25

Closing Date

Monday 21st July 2025 at 12 noon

Proposed Interview Date (s)

As soon as possible following the closing date.

Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances.

Taking up Appointment

A start date will be indicated at job offer stage.

Location of Post

There is currently 1 permanent whole time vacancy available in the Clinical Review Team Disability Services, HSE West and North West located in Galway Roscommon Integrated Health Area.

A panel may be formed as a result of this campaign for Clinical Nurse Manager 2, Clinical Review Team, Disability Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.

Informal Enquiries

Jan Flanagan, General Manager Disability Services

Email : Jan.flanagan@hse.ie

Telephone : 087 1209967

Details of Service

The Disability Services Department provides a range of services, within available resources, to people with intellectual and physical & sensory disabilities. Children’s Disability Services are delivered through the Childrens Disability Network Teams. Adults and Children may also access specialist disability services provided by external Agencies which are funded by HSE. Services include respite care, residential care and PA services. The Disability Services Department works with and in conjunction with all other relevant Departments across the health service to meet the service users’ needs.

Reporting Relationship

Operational management through General Manager or delegate.

Professional reporting relationship with DON / ADON Disability Services

Key Working Relationships

Members of the Disability Services Clinical Review Team

Disability Services Managers and team

Section 38 and 39 agencies

Residential and Respite Service Providers

Acute Hospital Service staff

Members of the wider healthcare services incl specialist services : : Primary Care, Mental Health services, Older Persons Services

For Profit Organisations

Purpose of the Post

The Clinical Nurse Manager (CNM) 2 is part of the Clinical Review Team. The purpose of the Clinical Review Team is to provide a forum that facilitates reviews of new admissions, current admissions and business cases in a systematic manner. The CNM 2 Disability Services has a pivotal role in service planning, co-coordinating and managing resources with the clinical area, supporting quality assurances and person centred focus of care and facilitating communications and professional / clinical leadership.

The Clinical Review Team will assist the Senior Management Team by providing a comprehensive assessment of individual’s profiles, current services and proposed service delivery plans. The Clinical Review Team will be multi-disciplinary and will work to establish a systematic way for assessing new admissions, review current service placements and make recommendations for best practice if placement issues arise. The team will provide oversight to ensure that a consistent and collaborative process is implemented across the Integrated Health Area and always ensure that the service is person centred and working in compliance with all regulatory authorities.

Principal Duties and Responsibilities

The CNM2, Clinical Review Team Disability Services will be supported to :

Develop a strong service user focus whereby the specialty defines itself as nursing and subscribes to the overall purpose, functions and ethical standards of nursing / midwifery.

Clinical / Professional

The CNM 2 will :

  • Oversee the development of a clinical assessment and review process within the division and monitor compliance through an agreed review process.
  • Undertake comprehensive service user assessment to include physical, psychological, social and spiritual elements of care.
  • Use the outcomes of service user assessment to recommend the plans of care / case management in conjunction with the multi-disciplinary team (MDT) and the service user, family and / or carer as appropriate.
  • Oversee the development of individual service provider implementation plans for new model of service delivery in line with national guidance.
  • Make alterations in the management of service user condition in collaboration with the MDT and the service user in line with the nursing aspect of agreed pathways and policies, procedures, protocols and guidelines (PPPG’s).
  • Accept appropriate referrals from MDT colleagues.
  • Co-ordinate investigations, treatment therapies and service user follow-up.
  • Communicate with service users, family and / or carer as appropriate, to assess service user needs and provide relevant support, information, education, advice and counselling as required.
  • Where appropriate, work collaboratively with MDT colleagues across Primary and Secondary Care to provide a seamless service delivery to the service user, family and / or carer as appropriate.
  • Identify and agree appropriate referral pathways for service user
  • Participate in service user case reviews with MDT colleagues.
  • Use a case management approach to service user complex needs in collaboration with MDT in both Primary and Secondary Care as appropriate
  • Take a proactive role in the formulation and provision of evidence based PPPGs relating to Clinical reviews.
  • Take a lead role in ensuring the nursing service for service users with disabilities are in line with best practice guidelines and the Safer Better Healthcare Standards (HIQA, 2012)
  • Help develop and implement a clinical governance assessment and review structure within the Disability division. Provide mentorship and preceptorship for nursing / midwifery colleagues as appropriate.
  • Participate in training programmes for nursing / midwifery, MDT colleagues and key stakeholders as appropriate.
  • Create exchange of learning opportunities within the MDT in relation to journal clubs, conferences etc.
  • Develop and maintain links with Regional Centres for Nursing & Midwifery Education (RCNMEs), the Nursing and Midwifery Planning and Development Units (NMPDUs) and relevant third level Higher Education Institutes (HEIs) in the design, development and delivery of nursing / midwifery educational programmes in disabilities.
  • In tandem with the line management structure, be responsible for addressing own continuing professional development (CPD) needs to maintain competencies required for the role.
  • Use agreed protected time for research, education and professional development.
  • With the line manager, use the Professional Development Planning Framework for Nurses and Midwives to plan and self-assess additional CPD needs.

Service user / Client Advocate

The CNM2 will :

  • Proactively challenge any interaction, nursing or otherwise, which fails to deliver a good quality service to the service user.
  • Develop and support the concept of advocacy, particularly in relation to service user participation in decision making, thereby enabling informed choice of treatment options.
  • Communicate, negotiate and represent service user, family and / or carer values and decisions in relation to their condition to MDT colleagues as appropriate in both Primary and Secondary Care.
  • Respect and maintain the privacy, dignity and confidentiality of the service user, family and / or carers.
  • Establish, maintain and improve procedures for nursing / midwifery collaboration and cooperation between Acute Services, Primary Care and Voluntary Organisations as appropriate.

    • Administration

    The CNM2 will

  • Ensure that value for money principles are maintained.
  • Promote a culture that values diversity and respect in the workplace
  • Encourage a proactive culture of two way communication and the sharing of information within the team and across disciplines that supports the philosophy of a well informed and positively engaged workforce.
  • Formulate, implement and evaluate service plans and budgets in co-operation with the wider healthcare team.
  • Manage all resources efficiently and effectively within agreed levels.
  • Lead and implement change providing support to staff during change.
  • Contribute to the formulation, development and implementation of policies and procedures at area and hub level.
  • Ensure compliance with legal requirements, policies and procedures affecting service users, staff and other service matters.
  • Maintain all necessary clinical and administrative records and reporting arrangements.
  • Ensure referral, assessment, planning, review and closure / discharge procedures within the team are consistent with expectations.
  • Co-ordinate appropriate referrals into and from the service.
  • Identify appropriate content for MDT / external referrals.
  • Work with the Clinical Review Team and other team leaders / managers to proactively support the development and redesign of care pathways embracing the concept of care closer to home and expanding / enhancing multi-disciplinary / multi agency working, community services and community hospitals.

    • Quality & Risk Management

  • Development, implementation and review of quality assurance documents, risk assessment, policy, procedures and guidelines. Monitor as appropriate and lead on proactive improvement.
  • Maintain clinical competence in service user management within disabilities, keeping up-to-date with relevant research to ensure the implementation of evidence based practice.
  • Work with the multidisciplinary Disability Clinical Review Team to strategically develop the Clinical Review Team.
  • Actively engage with, listen to and seek views of team members, patients / carers and key stakeholders to influence, enhance and improve accessibility and inclusiveness of future service development.
  • Implement clinical governance and risk management and act upon aspects of service delivery that is identified as requiring attention.
  • Offer creative and dynamic leadership and management solutions to enable the delivery of effective change and subsequent service improvement.
  • Ensure that services are audited in line with the national quality audit framework and benchmarked against best practice to assist in identifying any deficits in the provision of specialist supports required by the individual and to plan for their provision.

    • Audit & Research

    The CNM 2 will :

  • Ensure that services are audited in line with the national quality audit framework and benchmarked against best practice to assist in identifying any deficits in the provision of specialist supports required by the individual and to plan for their provision.
  • Maintain a record of clinically relevant data aligned to National Key Performance Indicators (KPI’s) as directed and advised by the General Manager and DON in conjunction with the senior clinical decision maker.
  • Identify, initiate and conduct nursing / midwifery audit and research relevant to the area of practice and take part in MDT audit and research.
  • Use technology as an aid for data capture in order to plan, implement, monitor and report upon outcomes and information.
  • Comply with the Data Protection Act and GDPR recommendations.
  • Communicate with all team members and other relevant health, social care and education professionals e.g. social workers, specialist practitioners, GPs and practice staff, consultants, and any other statutory, voluntary and independent sector professionals.
  • Develop and sustain dynamic and responsive multidisciplinary / multi agency community services delivering best practice.
  • Support staff during the process of change within the team and organisation.
  • Coordinate the MDT rota, annual leave, study leave.
  • Audit service provision and the stakeholder’s satisfaction with the service annually.
  • Support research on different aspects of the service and guides and directs staff regarding same.
  • Collation and interpretation of statistical data collected to measure outcomes and impact of clinical reviews.
  • To promote and publicise your team / service within the organisation. Provide ongoing evaluation of services for individuals with a disability in the IHA and identify gaps and inform future service development at local and national level.
  • Develop a clinical audit template to support a process of assessing clinical practice against standards.

    • Audit expected outcomes including :

  • Collate data which will provide evidence of the effectiveness of the reviews.Refer to National KPIs associated with the specialty. KPI’s should have a clinical nursing / midwifery focus as well as a breakdown of activity - patients seen and treated.
  • Evaluate nursing / midwifery audit results and research findings to identify areas for quality improvement in collaboration with nursing / midwifery management and MDT colleagues (Primary and Secondary Care).
  • Identify trends in relation to service provision e.g. ID and mental health, dementia, aging population.

    • Leadership in clinical practice :

    The CNM 2 will :

  • Understand leadership in clinical practice with the aim of acting as a resource and role model for nursing..
  • Contribute the expanding nursing knowledge / expertise to the development of clinical standards and guidelines and support implementation.
  • Use growing specialist knowledge to support and enhance

    • own nursing practice and practice of colleagues.

  • Develop collaborative working relationships with
  • With the support of the DoN / / Operational line manager, attend integrated care planning meetings as required.
  • Where appropriate, develop and maintain relationships with specialist services in voluntary organisations which support service users in the community.
  • Liaise with other health service providers in the development and on-going delivery of the National Clinical and Integrated Programme model of care.
  • Network with other CNM2s in Disability Services and in related clinical and professional areas of practice.

    • Eligibility Criteria

    Qualifications and / or experience

    1. Statutory Registration, Professional Qualifications, Experience, etc

    a) Eligible applicants will be those who on the closing date for the competition :

    i) Are registered in the relevant division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann) or entitled to be so registered.

    ii) Have at least 5 years post registration experience (or an aggregrate of 5 years fulltime post registration experience) of which 2 years must be in the speciality or related area.

    iii) Have the clinical, managerial and administrative capacity to properly discharge the functions of the role.

    iv) Candidates must demonstrate evidence of continuous professional development.

    b) Candidates must possess the requisite knowledge and ability including a high standard of suitability and clinical, managerial and administrative capacity to properly discharge the functions of the role.

    2. Annual registration

    i) On appointment, practitioners must maintain live annual registration on the relevant division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann). And

    ii) Confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC)

    Health

    A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

    Character

    Each candidate for and any person holding the office must be of good character.

    Post Specific Requirements

    Demonstrate depth and breadth of nursing experience in the area of disability including the areas of Physical and Sensory Disabilities and Intellectual Disability.

    Significant experience working as part of a multi-disciplinary team

    Other requirements specific to the post

  • Have access to appropriate transport to fulfil the requirements of the role

    • Additional eligibility requirements :

    Citizenship Requirements

    Eligible candidates must be :

    i) EEA, Swiss, or British citizens

    ii) Non-European Economic Area citizens with permission to reside and work in the State

    Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status.

    To qualify candidates must be eligible by the closing date of the campaign.

    Skills, competencies and / or knowledge

    Professional Knowledge & Experience

  • Demonstrate an understanding and application of relevant legislation & policy e.g. Disability Act 2005, Epsen Act 2004, Mental Health Act 2001 etc., Health Act 2004 & 2007 etc.
  • Demonstrate knowledge and understanding of HIQA’s responsibility with regard to registration and regulation of services provided in Designated centres for children and adults with a disability.
  • Demonstrate a clear understanding of the ethos of Person Centred service delivery & design.
  • Demonstrate understanding and / or experience of the Health Service Executive and Disability Services.
  • Demonstrate an understanding of financial requirements and presentation of same.
  • Demonstrate evidence of IT skills including use of Microsoft, Word, Excel, Power point and email / internet as a research tool.

    • Organisation and Management Skills

  • Demonstrate the ability to plan and organise effectively.
  • Demonstrate the ability to manage deadlines and effectively handle multiple tasks.
  • Demonstrate an awareness of resource management and the importance of value for money.
  • Demonstrates flexibility and adaptability in their approach to work

    • Building and Maintaining Relationships (including Team Skills and Leadership Potential)

  • Demonstrate the ability to work on own initiative as well as part of a team
  • Adopts a collaborative approach to patient care by co-ordination of care / interventions and interdisciplinary team working.
  • Demonstrate strong interpersonal skills including the ability to build and maintain relationships. Fosters good professional work relationships between colleagues
  • Demonstrates the ability to lead on clinical practice

    • Commitment to providing a Quality Service

  • Demonstrates a strong commitment to the delivery of quality service.
  • Display awareness and appreciation of the service user and the ability to empathise with and treat others with dignity and respect.
  • Demonstrates integrity and ethical stance.
  • Demonstrate motivation, initiative and an innovative approach to job and service developments, is flexible and open to change.

    • Analysis, Problem Solving and Decision-Making Skills

  • Demonstrates evidence-based decision-making, using sound analytical and problem-solving ability.
  • Shows sound professional judgement in decision-making.
  • Takes an overview of complex problems before generating solutions; anticipates implications / consequences of different solutions.
  • Uses a range of information sources and knows how to access relevant information to address issues.
  • Demonstrate resilience and composure in dealing with situations.

    • Communication Skills

  • Demonstrate strong communication skills - presents written information in a concise, accurate and structured manner.
  • Demonstrates the ability to influence others effectively.
  • Anticipates and recognises the emotional reactions of others when delivering sensitive messages.

    • Campaign Specific Selection Process

    Ranking / Shortlisting / Interview

    A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and / or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.

    Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process.

    Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

    Diversity, Equality and Inclusion

    The HSE is an equal opportunities employer.

    Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.

    The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

    The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition.

    Read more about the HSE’s commitment to Diversity, Equality and Inclusion

    Code of Practice

    The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA).

    The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process.

    Read the CPSA Code of Practice .

    The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed.

    This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned.

    Clinical Nurse Manager 2, Clinical Review Team Disability Services

    Terms and Conditions of Employment

    Tenure

    The current vacancy available is permanent and whole time.

    The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage.

    Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013.

    Working Week

    The standard weekly working hours of attendance for your grade are 37.5 hours per week. Your normal weekly working hours are 37.5 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.

    Annual Leave

    The annual leave associated with the post will be confirmed at Contracting stage.

    Superannuation

    This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004

    The Public Service Superannuation (Age of Retirement) Act, 2018

  • set 70 years as the compulsory retirement age for public servants.

    • Public Servants not affected by this legislation :

    Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age.

    Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.

    Probation

    Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10 / 71.

    Protection of Children Guidance and Legislation

    The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies.

    Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities.

    Visit HSE Children First for further information, guidance and resources.

    Infection Control

    Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

    Health & Safety

    It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS).

    Key responsibilities include :

  • Developing a SSSS for the department / service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing / updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work.
  • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection.
  • Consulting and communicating with staff and safety representatives on OSH matters.
  • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee.
  • Ensuring that all incidents occurring within the relevant department / service are appropriately managed and investigated in accordance with HSE procedures[2].
  • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate.
  • Reviewing the health and safety performance of the ward / department / service and staff through, respectively, local audit and performance achievement meetings for example.

    • Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS.

    1]A template SSSS and guidelines are available on writing your site or service safety statement .

    2 Structures and processes for effective incident management and review of incidents.

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