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Customer Service Representative (ACDR)
Rapport Guest ServicesDublin, Ireland30+ days ago
Job descriptionA minimum of one years' experience in a guest / client facing customer service environment. Ideally corporate or 4 / 5 star hotel. A highly organised individual with a can do attitude and passion for excellent customer service. A candidate who is happy working in a fast paced environment with a varied workload with swift changes in the day-to-day operations Strong communication skills and a good command of the English language, both verbal and written.
Role Responsibility
Within this role you you will be :
- Acting as the main point of contact welcoming internal and external guests. Providing support for meetings & events.
- Proactively deal with any enquiries, in person, via the phone or email in a timely and professional manner.
- First line support for any IT and AV requirements within the client environment.
- Continually develop client knowledge and awareness of your clients and their guests.
- Maintain the necessary awareness of building operations & facilities to advise employees, guests and contractors.
- Check that adequate supplies of stationery are available, monitor stationery supplies, requesting new stocks
The Ideal Candidate
The ideal candidate will have / be :
If this is you, then please apply!
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Customer Service Representative • Dublin, Ireland