Technical Customer Support – Saas / It Helpdesk / Hybrid Dublin | €33K

Technical Customer Support – SaaS / IT Helpdesk / Hybrid Dublin | €33K

We're hiringCustomer Support Specialistsfor a high-growth enterprise tech platform.

If you've worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you.

The Offer :

Annual Salary up to €33,000 doe11 months contract PAYE - weekly paidLocation : Dublin (Hybrid, 2–3 days onsite)

The Job :

First-line support via email / phone / ticketsLogging and triaging platform issues (ServiceNow or similar)Escalating trickier issues to technical teamsWalking users through solutions, sharing best practicesSpotting trends, gaps in documentation, and user feedback

What You'll Need :

1–3 years inCustomer Support / Helpdesk / IT Service DeskComfortable with platforms, tools, and ticketing systemsClear communicator, calm under pressure, team-firstBonus if you've worked with SaaS apps, CRMs, or have a technical background

Let's connect.

Just send your CV or LinkedIn profile.

Hannah |

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