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Customer Experience Assistant

Customer Experience Assistant

CplDublin
8 days ago
Job description

My client is looking for a recent graduate / someone who has 3+years’ experience in retail / customer service. This is an ideal position for someone looking to kickstart their career.

Role Overview

This is more than a job — it’s a long-term investment in your future, where you’ll learn transferable skills that can grow with you across a range of career paths.

You’ll gain hands-on experience with premium international brands, exclusive product lines, and a high volume of quality customer interactions — giving you a rare opportunity to develop both technical knowledge and consultative skills in a supportive, high-performing team.

Key Responsibilities

  • Welcome and assist customers in our showroom, understanding their needs and helping them explore the best solutions for their home or project.
  • Build confidence in communicating product knowledge and guiding customer choices.
  • Learn how to prepare clear, accurate quotes that align with customer budgets and project needs.
  • Support the sales team in managing follow-ups, coordinating orders, and keeping customers updated throughout their journey.
  • Contribute to the look and feel of the showroom, including merchandising and maintaining high standards.
  • Take part in regular product and skills training to develop your expertise.

What We’re Looking For

Experience & Skills

We don’t expect you to have all the answers - we’re looking for someone who’s ready to learn and build a career with us.

  • A positive, enthusiastic attitude and a genuine interest in interiors, customer service, or sales.
  • Strong communication and listening skills.
  • Good organisation and attention to detail.
  • A team player who is motivated to grow and take on new challenges.
  • Some retail or customer-facing experience is helpful but not essential — we’ll provide the training.

    • What We Offer

  • A structured onboarding and training programme designed to set you up for success.

    • A clear development path with long-term career options across both retail and commercial.

  • A vibrant, high-end showroom environment with exposure to premium global brands.
  • A competitive entry-level salary with future earning potential based on growth and performance.
  • Generous staff discounts, a collaborative team culture, and the chance to be part of one of Ireland’s largest interior solution providers.

    • CplOS25

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