Business Systems Analyst 2

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Job Summary :

We are seeking a dedicated Business Systems Analyst 2 to play a pivotal role in transforming our operational effectiveness, with a heavy focus on the Global Enterprise Team (GET). This position is crucial for diving deep into our data, identifying and analyzing trends, and surfacing insights that will directly address current pain points. If you are passionate about leveraging data to drive meaningful change and optimize business processes, this is the opportunity for you.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities :

• Identify, analyze, and resolve workflow bottlenecks and systemic inefficiencies within GET, leading to streamlined processes and improved operational efficiency
• Provide granular, data-driven insights into actual team capacity, accounting for effective utilization, skill sets, and project demands, enabling optimized resource deployment
• Serve as the analytical expert for GET, providing deep dives into operational data and trends to support data-driven decision-making and continuous improvement
• Conducting cross-functional collaboration with other teams to uncover shared pain points and duplicated tasks that impact GET and broader organizational efficiency
• Develop reports, dashboards, and visualizations to clearly communicate findings and recommendations to GET leadership and other stakeholders
• Cultivating strong stakeholder management expertise is crucial, involving effective communication of understandings, managing expectations, and gaining buy-in for proposed solutions and strategic initiatives
• Effectively communicate complex data and analytical insights to both technical and non-technical audiences

Qualifications :

Success Measures

The Business Systems Analyst will be successful in this role when they can execute the following strategic tasks / responsibilities :