Systems Administration & Support

Responsibilities

• Maintenance, configuration, and reliable operation ofputer systems, network servers, and end user workstations
• Management of Backups, Operational Resilience (BCP / DR / Incident Management) and Security.
• Diagnose and troubleshoot issues with technical expertise, product knowledge & effectivemunications
• IT end user support, covering hardware and software for laptops, desktops & Office 365 deployments
• Monitoring system health & creating insightful metrics
• Project management and engagement with stakeholders
• KPI and metrics relating to system performance and ticket source / reason / resolution
• Knowledge Active Directory, Microsoft Exchange, and Group Policy
• Excellent Windows client OS skills - Windows 10 / 11
• Experience troubleshooting Financial Services Applications ( Bloomberg, Fidessa) and liaising with third party support teams to resolve issues.
• Basic Networking knowledge - Patching, installation of switches / routers.
• Experience in Microsoft enterprise technologies eg Hyper-V, SCCM, VM Ware
• Excellent Knowledge of Microsoft Office Applications
• Windows Server 2012\2016\2019\2022 implementation & administration skills
• Knowledge of backup solutions and principles.
• Proven analytical and problem resolution skills and methodologies
• Ability to work on own initiative and work well within a team
• Experience administering print management software and printing devices
• Administration and troubleshooting IP voice systems
• Basic project management skills

Job ID 300000646064839