Service advisor

Job description. We are currently looking for a Service Advisor for our experienced car dealership to continue our undoubted reputation as the leading aftersales dealership in Dublin. No experience required as training will be provided for this important position. The job will include but is not limited to : Welcoming customers and explaining the services that the car dealership offers them Listening and documenting customers car problems and passing the information to the mechanics Consulting with mechanics about repairs and possible alternatives to expensive work Answering questions about service outcomes (after consulting with the mechanic if necessary) Liaising with customers and mechanics to schedule car check-ups and service appointments Advising customers about warranty protections and potential cost savings Estimating car repair costs and the time it will take for repairs to be completed Helping customers decide between part exchanging a car and fixing it through the workshop Finding new customers and marketing the car dealership services to them Verifying if the cars brought to the dealership have insurance coverage Testing drive cars to confirm repairs have been done correctly Resolving possible customer complaints after repair services are offered Full drivers license preferred but not required Hours : 9 -5 : 30 Job Type : Full-time Salary : €35,000.00 - €45,000 per year Benefits : Employee discount On-site parking Ability to commute / relocate : Mulhuddart, Dublin, CO. Dublin D15WM20 : reliably commute or plan to relocate before starting work (required) Reference ID : Service Advisor