Technical Service Operative

Technical Service Operative Department : Support Ops Employment Type : Permanent Location : Dublin 18 Compensation : €30,000 - €35,000 / year Description Ranked as one of Ireland's best workplaces, by Great Place to Work for 5 years, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With almost 500 employees and growing, PrepayPower is the market leader for Pay as You Go Electricity, Gas, and Broadband in Ireland. Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun. We are seeking a Technical Operative to join our team in an office-based role. This position is perfect for someone with strong technical skills, attention to detail, and an interest in refurbishing and recycling electronic devices. The successful candidate will be responsible for device refurbishment, job planning, and various operational tasks. You will also play a crucial role in maintaining efficient workflows and supporting operational tasks within the business. Key Responsibilities Device Refurbishment & Recycling : Refurbish and recycle electronic devices in accordance with company processes. Troubleshoot and repair faulty devices to restore them to working condition. Maintain an inventory of recycled devices and ensure proper disposal of electronic waste in line with environmental regulations. Operational Support : Assist with general office operations, including data entry, report generation, and document management. Support the team with logistical tasks related to device storage, labelling, and inventory management. Perform quality checks on refurbished devices and ensure they meet required standards. Computer Literacy & Excel Proficiency : Use computer systems and software to track and document refurbishment and recycling activities. Update databases and logs accurately and in real-time. Use Excel for creating reports, managing data, and generating insights on device performance and recycling progress. Health & Safety Compliance : Ensure all refurbishing and recycling tasks are performed in accordance with health and safety standards. Maintain a clean and organized work environment, adhering to workplace safety protocols. Skills, Knowledge and Expertise Technical Skills : Experience or strong interest in electronics, device repair, or refurbishing technology. Ability to troubleshoot and repair electronic devices, including desktops, laptops, and other tech equipment. Computer Skills : Proficiency in Microsoft Office Suite, particularly Excel, for reporting, data management, and task tracking. Comfortable working with internal databases and other software programs related to job tracking. Attention to Detail : Strong focus on accuracy and quality in refurbishing devices and maintaining records. Communication Skills : Ability to communicate effectively with team members and other departments to coordinate tasks and share updates. Organisation : Strong organizational skills and ability to manage multiple tasks at once. Ability to prioritize tasks and meet deadlines efficiently. Physical Ability : Ability to lift and handle electronic devices (up to 20kg) as part of the refurbishment and recycling process. Benefits Competitive salary & bonus structure Pension Contribution Scheme PrepayPower Health Insurance Group Scheme Laya Healthcare TELUS Health Employee Assistance Programme (EAP) Great career progression opportunities in a growing company with strong market growth Fast-paced and friendly team environment Continual training and development Annual leave, increasing with service. PrepayPower Staff Tariff Modern offices with excellent facilities in Sandyford and the flexibility to work remotely Established CSR, Wellness, and Social Committees, and great social events. Refer a Friend Scheme Tax Saver Travel Tickets & Bike to Work Scheme Prepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind : ' To give people total control and complete transparency over their electricity costs.' Over 170,000 customers have already switched to Prepay Power (and we're still growing!). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent. Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long-term savings on the electricity, gas, and broadband that they use, which counts on every bill. Our approach is different and customer-driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner. PrepayPower is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login / Register.