This job offer is not available in your country.

Field Service Engineer

EkcoDublin, County Dublin, IE

30+ days ago

Job type

Quick Apply

Job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Ireland, Benelux, South Africa & Malaysia.

Key Responsibilities

Read, query and clarity installation specification with the nominated vCIO or insides sales team
Provide technical support vCIO / sales team to sign off hardware and parts as required to meet the installation specification
Attend client site at the appointed time, liaise with the client on intended installation time scale and methods / process to be used, if required.
Carry out the job as directed, liaise with the client on completion and ask to confirmation and if there is anything else required on site, ensuring 100% satisfaction from the client on the install.
Escalate any significant changes or additional to the to the vCIO or Scheduling manager when on site to seek clarification
Confirm install is completed to Clients satisfaction. Update ticketing system with time and details, process ticket to next step, closure or escalation.
Inform Scheduling Manager on completion and availability for re-scheduling Specific Performance Measurements
Tasks and job completed within time allocated and on the Installation specification
Ticket updated with all times, comments and configurations updated and captured
Informing the Scheduling Manager on completion and attending site at appointed time
Inform the vCIO on completion and any changes pre vCIO follow up with client
Escalation to vCIO of any future recommendations / follow-up etc. Ability to communicate with clarity - to scheduling the vCIO and the client

Key Requirements

Minimum of 3 years experience in Field Service

Microsoft training on Office 365

3 years of server and network experience

Relevant technical qualifications

Full clean driver’s license Desired Requirements

Manual handling training

Firewall / security training

Connectwise experience

Network and cabling installation experience Technical Competencies Required

Windows Server 2022 training

CompTIA Network+

Microsoft Azure Fundamentals

Fortinet FCA certification (advantage)

Benefits / Perks

Time off - 25 days leave + public holidays

x1 day Birthday leave per year

Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice

Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice

EkcOlympics - a global activity for fun!

Learning & development - Unlimited access to Pluralsight learning platform

A lot of responsibilities & opportunities to grow (also internationally)

Why Ekco

Microsoft’s 2023 Rising Star Security Partner of the year

VMware & Veeam top partner status

Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards

Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging

We recognise the value of internal mobility and encourage opportunities for internal development & progression

Flexible working with a family friendly focus are at the core of our company values

Create a job alert for this search

Field Service Engineer • Dublin, County Dublin, IE

Related jobs

Field Service Engineer

PhilipsDublin, Dublin, Ireland

As a Philips Service Engineer you will play a leading role in supporting the technical needs of Philips customers and customer service partners in the Dublin area. Working collaboratively with the w...Show moreLast updated: 18 days ago

Field Service Engineer

Indepenent Search Solutions LtdDublin

Full Time / Permanent (Mon – Fri 09 : 00 – 5 : 30).The Field Service Engineer is responsible for performing the on-site installation, service, maintenance, validation, upgrade, calibration and repair o...Show moreLast updated: 30+ days ago

Field Service Engineer - CSSD

Ascension ExecutiveDublin, Leinster, Republic of Ireland

Our client is seeking an experienced Field Service Engineer with CSSD experience to join their growing team in Ireland.You will play a pivotal role in providing comprehensive support for a variety ...Show moreLast updated: 28 days ago

Field Service Engineer 3

Lam ResearchDublin, IE

Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems.Analytical troubleshooting of technical problems to component level.Performs complete ...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer

Future Engineering Recruitment LtdDublin, Republic of Ireland

Field Service Engineer Dublin €60,000 - €70,000 + Good Work / Life Balance + Company Car Van + Fuel Card + Local Patch + Work Life Balance + 'Immediate Start' Join a secure, fut...Show moreLast updated: 30+ days ago

Field Service Engineer (Electrical)

Rise Technical RecruitmentDublin, City of Dublin, Ireland

Field Service Engineer (Electrical) Field based : commutable from Dublin, Dunboyne, Maynooth, Celbridge, Naas, Bray, Greystones, Ashbourne, Swords, Malahide, Portmarnock, Balbriggan, Skerries, Luca...Show moreLast updated: 15 days ago

Promoted

Field Service Engineer

Philips InternationalDublin, Ireland

Chromatography Field Service Engineer

Beautiful RecruitmentDublin, City of Dublin, Ireland

Field Service Engineer Territory : Athlone to Dublin region (Ireland) Location : Ideally based in the Athlone to Dublin areas Our client is a privately owned €50 million turnover company that serv...Show moreLast updated: 4 days ago

Field Service Engineer - Refrigeration

Elix Sourcing SolutionsRepublic of Ireland, Dublin, Dublin

Quick Apply

Field Service Engineer - Refrigeration.Per Annum + Van + Fuel Card + 2x Overtime + Training.Monday - Friday 40 hours per week. Are you looking for a Field Service Engineer Role with a regional patch...Show moreLast updated: 10 days ago

Field Service Engineer

Collins McNicholasDublin, Leinster, Republic of Ireland

Overview : With a global presence our client delivers their innovative fire protection and detection solutions to clients across various industries ensuring safety and compliance with the highest st...Show moreLast updated: 18 days ago

Field Service Engineer

Future EngineeringDublin, Dublin, Republic of Ireland

Good Work / Life Balance + Company Car Van + Fuel Card + Local Patch + Work Life Balance + 'Immediate Start'.Join a secure, future-proof industry with real long term career prospects! This is a stan...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer

Philips Iberica SauDublin, Ireland

Job TitleField Service EngineerJob DescriptionDo you want to play a leading role in supporting the technical needs of Philips Imaging customers and customer service partners?.Would you like the cha...Show moreLast updated: 13 days ago

Field Service Coffee Engineer

Marble Talent Group LtdDublin, City of Dublin, Ireland

Job Title : Field Service Coffee Engineer Location : Dublin (Field-Based) Salary : €36,000 – €41,000 DOE + Company Vehicle Hours : Monday to Friday, plus 1 weekend in 4 (on-call rota) About the Rol...Show moreLast updated: 6 days ago

Promoted

Field Service Engineer

Engineering @ 365 LtdDublin, Dublin City, Republic of Ireland

Field Service Engineer / Calibration Engineer Location : Dublin Salary : Up to €42,500 + benefits Job Type : Full-time, permanent Are you an ambitious, hands-on problem-solver looking to kickst...Show moreLast updated: 27 days ago

Promoted

mechanical Field Service engineer

Westerdale GroupDublin, Republic of Ireland

We now have an exciting new opportunity for a Field Service engineer to join our fast growing and highly successful client that specialises in materials handling systems.You should be able to ...Show moreLast updated: 22 days ago

Promoted

Field Service Engineer

Pyramid SearchDublin, Dublin City, Republic of Ireland

Our client, an industry leader is looking for an experienced Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the worlds leading banks...Show moreLast updated: 1 day ago

Field Service Engineer

BMS RecruitmentDublin, Leinster, Republic of Ireland

Field Service Engineer Leading provider of cleanroom technology and laboratory services is seeking a Field Service Engineer to join their team in Leinster! Company Profile : This well-established an...Show moreLast updated: 30+ days ago

Promoted

Field Service Engineer

VRS-UKDublin, Dublin City, Republic of Ireland

Excellent opportunity to join a leading provider of testing solutions within the pharmaceutical industry.Our client specializes in pharmaceutical testing solutions and instrument maintenance, helpi...Show moreLast updated: 4 days ago