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Operations Manager / Team Leader

Engage PeopleDublin, Dublin, Republic of Ireland

7 days ago

Job description

Job Title : Operations Manager / Team Leader

Location : Dublin, Ireland (Onsite / Hybrid)

Employment Type : Full-Time | Permanent

Salary : €37,000 - €40,000 (depending on experience) plus Benefits

Start Date : Immediately

About

An exciting new opportunity has become available to join a leading financial institution. Reporting directly to the CEO, this is a key leadership role that will include responsibilities such as managing various teams, driving high standards of customer service, and ensuring full regulatory compliance in a fast-paced financial services environment.

The Role : what does the job involve?

Monitor, review, and oversee employee performance, providing coaching and feedback as needed.
Ensure high standards of service deliver, aligned with agreed budgets and performance metrics.
Promote awareness of the services provided by business and support strong community engagement.
Ensure all targets and objectives set by the CEO and Board of Directors are met effectively, while fostering collaborative relationships with the CEO, Management Team, Board and external stakeholders.
Uphold strong office administration practices and manage internal and external communications.
Support the Finance Officer with monthly account preparation and reporting.
Contribute to strategic and operational planning and execution.

The Candidate :

A third-level business degree and / or a relevant professional qualification.

APA / QFA qualifications are advantageous .

Minimum of 4 years' experience in the financial services industry, ideally including management and / or consumer lending experience.

Strong people management, leadership and communication skills - written and verbal.

High proficiency in ICT, particularly Microsoft Office tools, and regularity awareness.

A proven track record of achievement in a similar operations or leadership role, with strong analytical thinking and problem-solving capabilities.

The ability to work independently and lead a team to deliver outstanding results.

What We Offer :

Competitive salary with ample opportunity to grow.

Friendly and supportive team environment.

Pension scheme and other employee benefits

How to Apply :

Get in touch with Shauna O'Connor directly or apply with your CV.

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