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Operations Manager / Team Leader

Operations Manager / Team Leader

Engage PeopleDublin, Dublin, Republic of Ireland
4 days ago
Job description

Job Title : Operations Manager / Team Leader

Location : Dublin, Ireland (Onsite / Hybrid)

Employment Type : Full-Time | Permanent

Salary : €37,000 - €40,000 (depending on experience) plus Benefits

Start Date : Immediately

About

An exciting new opportunity has become available to join a leading financial institution. Reporting directly to the CEO, this is a key leadership role that will include responsibilities such as managing various teams, driving high standards of customer service, and ensuring full regulatory compliance in a fast-paced financial services environment.

The Role : what does the job involve?

  • Monitor, review, and oversee employee performance, providing coaching and feedback as needed.
  • Ensure high standards of service deliver, aligned with agreed budgets and performance metrics.
  • Promote awareness of the services provided by business and support strong community engagement.
  • Ensure all targets and objectives set by the CEO and Board of Directors are met effectively, while fostering collaborative relationships with the CEO, Management Team, Board and external stakeholders.
  • Uphold strong office administration practices and manage internal and external communications.
  • Support the Finance Officer with monthly account preparation and reporting.
  • Contribute to strategic and operational planning and execution.

The Candidate :

  • A third-level business degree and / or a relevant professional qualification.
  • APA / QFA qualifications are advantageous .
  • Minimum of 4 years' experience in the financial services industry, ideally including management and / or consumer lending experience.
  • Strong people management, leadership and communication skills - written and verbal.
  • High proficiency in ICT, particularly Microsoft Office tools, and regularity awareness.
  • A proven track record of achievement in a similar operations or leadership role, with strong analytical thinking and problem-solving capabilities.
  • The ability to work independently and lead a team to deliver outstanding results.
  • What We Offer :

  • Competitive salary with ample opportunity to grow.
  • Friendly and supportive team environment.
  • Pension scheme and other employee benefits
  • How to Apply :

    Get in touch with Shauna O'Connor directly or apply with your CV.

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    Leader • Dublin, Dublin, Republic of Ireland