Trainee Property Loss Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Trainee Property Loss Adjuster

Hybrid initially, then choice of remote / office / hybrid

Full time, permanent position

Join a Global Leading Specialist Service Provider to the Insurance, Financial Services and Corporate market in Ireland

Career progression opportunities

About You

The ideal candidate for this position will be someone who is eager to deliver, with strong attention to detail who has the ability to work in a dynamic, fast paced environment. We are looking for candidates with a sound knowledge of Sedgwick and its operation as a company, who is willing to operate flexible hours where needed, with the capacity to work independently and demonstrate initiative and innovation.

Specific responsibilities (including but not limited to)

Claimant relationship management & Third-party relationship management – ensuring continuity of contact and arranging appointments

Processing and actioning mail and claim related documentation

In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results and updates on the electronic file system

Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and / or third parties – specifying actions, time frames, and deadlines

In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfilment of action plans)

Proactive management of a portfolio of property claims of varying complexity.

Applying policy cover, terms and conditions

Preparing reports on the claim under investigation

Arranging interim payments, examining costs and achieving a settlement

Identifying suspect or fraudulent claims and dealing with the same in accordance with fraud guidelines

Recording and resolving customer complaints

Qualifications / skills

CIP Qualified

High level of proficiency in Word, Excel, and PowerPoint

Sound numeric skills

Knowledge of building structures with an understanding of building defects desirable

Flexible with the ability to work outside normal working hours when the need arises - storms etc

Ability to delicately deal with sensitive situations

High level interpersonal and communication (verbal / written) skills

Full clean drivers license

Experience

Demonstrated experience in the Property (or Liability) Claims environment OR experience in Surveying / Engineering or a similar function

A minimum of 2 years claims experience in another insurance field could potentially be considered too

Loss Adjusting / Insurance claims experience highly advantageous

Benefits of working for Sedgwick in Ireland

Bike to Work Scheme

Tax Saver Travel Scheme

Discounted onsite Gym Membership (Dublin 4)

Discounted onsite Montessori (Dublin 4)

EAP – Employee Assistance Programme

Health Insurance Scheme

Life Cover

PHI – Permanent Health Insurance

Exams & Professional Membership Fees

Professional and personal development opportunities

Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the minimum professional standard for any person providing certain financial services, in particular when dealing with consumers. This role is classified as a Controlled function (CF5, CF6) and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.