Location : Ireland (Office-Based, Hybrid, or Home-Based)
Position Summary :
You will transform and guide the day-to-day working relationship with Bentley’s Enterprise, strategic accounts. We differentiate Bentley’s support offerings in Enterprise accounts by developing a trusted relationship that demonstrates Bentley’s commitment to them. You will ensure priorities are addressed, support commitments delivered upon, and accounts are in the best position to gain maximum value from their Bentley product investment. You will work alongside a global team of Support Account Managers, Managed Services, and Product Support Engineers, motivating them to ensure the highest standards of attention and service, along with forging strong relationships with Enterprise Success, Sales, Services, Product Management, and Development teams to deliver an all-round support and product experience. You will be a cornerstone of the success of Enterprise 365 accounts.
Why This Team and Why Now?
In Bentley, we have a relentless focus on creating loyal users by helping them realize business value within all accounts and account segments. With the overall user experience transformation happening in our industry, we understand driving continuous adoption of our technology is paramount to a successful engagement with our users, and as such, our Support Account Managers are uniquely placed to drive satisfaction with all of our applications, ensuring our accounts and users are successfully meeting their business goals.
Your Day to Day :
Develop cooperative relationships with stakeholders within your accounts to demonstrate the value of Bentley’s support offerings by :
What You Bring to the Team :
What We Offer :
About Bentley Systems :
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com
Equal Opportunity Employer :
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender / gender identity, sexual orientation, disability, marital status, religion / belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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Account Manager • Remote, IE