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Associate Specialist, Implementation

Mastercard Data & ServicesDublin 18, Ireland

4 days ago

Job description

JOB DESCRIPTION

Our Purpose

Title and Summary

Associate Specialist, ImplementationOverview

In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature.
Deliver standard and some complex implementation activities.
Ensure quality and reliability of the implementations

Role

Provide end-to-end project execution throughout processing implementation projects

Assess and document customer needs and according implementation activities.

Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology

Guide customers through applicable MasterCard processing rules, specification and documentation

Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,

Handle multiple customer processing implementation projects in parallel

All About You

Knowledge in payment transaction processing and industry business principles.

Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.

Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands

Ability to interact well with the customer

Good verbal and written communication skills

Self Starter with a desire to learn independently

Good project management skills

Ability to manage change in a technical work environment

Ability to understand theory / principles with business impact and apply this understanding to the work environment

Ability to work in a matrixed organizations and cross functional teams

Ability to provide basic training and overview of the functions within CIS

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Associate Specialist • Dublin 18, Ireland