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Customer Support Specialist | French Speaker
CplDublin14 days ago
Job descriptionFluency in French and English (written and spoken – C2 level) Previous experience in a customer-facing role (Customer Service or Technical Support) Strong critical thinking and problem-solving abilities Proactive and customer-focused mindset
Location : Dublin (Hybrid model - 3 days a week in the office)
Working Hours : Monday to Friday, standard office hours
Job Type : Full-time, Permanent
Salary : €35,–€42, per annum (based on experience)
A leading tech company is seeking a fluent French speaker to join their Client Support Team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.
Key Responsibilities
- Provide consultative support, consistently going the extra mile for customers
- Assist B2B clients with inquiries and technical issues via email, phone, and chat
- Collaborate with other departments and product teams to resolve complex queries
- Ensure high levels of customer satisfaction
- Demonstrate flexibility, resilience, and a consistently positive attitude
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Support Specialist • Dublin