Billing Administrator

About the Role As Flogas continues to grow, were looking for aBilling Administratorto join our busy and dynamicEnergy Billing Team.

This is a full-time, permanent position based in a fast-paced environment where accuracy, attention to detail, and teamwork are key to success.

In this role, you will be responsible for ensuring customer billing is processed accurately and efficiently, while also supporting wider operations with data validation, customer updates, and reporting.

You'll work closely with internal teams to identify and resolve billing anomalies, contribute to process improvements, and help ensure a high standard of service to our customers.

This is a great opportunity to build a career in the energy sector with a trusted and growing company.

Key Responsibilities Process and complete customer billing runs across residential and commercial energy accounts.

Validate, investigate, and correct rejected or estimated meter reads to ensure accurate billing.

Input and verify customer meter readings, including those submitted manually and automatically.

Manage unpaid direct debit bills and ensure correct processing through the billing system.

Maintain and update customer pricing information to reflect tariff changes and contractual agreements.

Support the customer service team by assisting with billing-related queries and investigations.

Monitor and review daily billing reports to identify anomalies, trends, and potential issues.

Collaborate with the wider billing and operations team to implement improvements and maintain billing accuracy.

Participate in ongoing quality checks and data audits to support compliance and efficiency.

Assist with additional tasks or projects within the department as required.

Candidate Profile : The right person will need notable experience in a similar role / environment with a high aptitude for numbers and problem solving.

Ideally, they will also have experience in the Energy or Telecoms sector and will have a good working knowledge of IT systems and software.

This person will be a highly organised and dedicated worker with great problem solving & prioritising skills.

Resourceful, results-driven individual with a strong sense of urgency who can build trusted relationships.

Competent working on own initiative or as part of a team.

Exceptional communication and interpersonal skills with excellent attention to detail will be essential, along with proficiency in Microsoft Office.

About Flogas : Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland.

We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S.

EN ISO 9001 Series As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.

Why work with us?

Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group.

We offer a warm and welcoming environment, valuing our people and their input into the business.

We encourage a collaborative workplace, where everyone feels included and heard.

• Benefits : Competitive Salary Defined contribution pension scheme Heath Insurance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Career Advancement is important to us in Flogas.

All our roles are advertised internally, and we encourage internal progression right across the business.

Flogas is an equal opportunity employer.

We encourage diversity and are committed to creating an inclusive environment for all employees.

Skills : accuracy attention to detail team work