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Assistant Manager

Assistant Manager

In Vogue Skin & BeautyBlackrock, Dublin
30+ days ago
Job description

Primary Duties

Team Management

  • Leading, motivating and managing a high performing team of therapists.
  • Ensure systems are in place including supervising staff rotas, schedules and performances.
  • Setting and monitoring staff targets and performance.
  • Mentoring and motivating staff to ensure maximum company sales growth.

Salon Operations

  • Responsible for the daily operations and smooth running of the clinic.
  • Inventory management and ensuring all equipment is in good working order.
  • Ensure the salon is clean, organised and fully stocked with necessary supplies.
  • Management of Salon Stock Control
  • Finance and accounts responsibilities. Monitoring all sales activity.

    • Customer Service

  • Ensuring that customers’ expectations are exceeded.
  • Provide a range of beauty and skin treatments.
  • Ensure the highest level of customer satisfaction by addressing any client concerns promptly, maintain a positive salon environment, and implementing customer feedback.

    • Marketing & Promotions

  • Build customer awareness of all the services and treatments offered.
  • Effectively drive and increase the promotion of service, package and product retail sales.
  • Manage the Salon social media.

    • Compliance

  • Ensure the salon complies with all health and safety regulations, as well as industry standards.

    • Requirements

    4 Years minimum experience.

  • Proven experience as a Beauty Salon Manager, or similar role in the beauty industry or similar environment.
  • Fully qualified beauty therapist, ITEC, CIBTAC or CIDESCO.
  • Experience managing a team of 10-15 people.
  • You must be proactive and solution orientated, with strong operational skills.
  • Experience of working within a target driven and fast paced environment.
  • Demonstrates strong commercial and financial awareness.
  • Ability to build, maintain an exemplary team of therapists.
  • Available to work flexible hours, including some evenings and Saturdays.

    • Benefits

  • Highly competitive Salary with generous commissions on all treatments and product sales.
  • Up to 31 days holidays (incl. Bank Holidays) per annum.
  • Pre-booked holidays guaranteed.
  • Closed Sundays
  • Family Discounts.
  • Product Incentives.
  • Cost price for products purchased.
  • Great career progression and constant new treatment training.
  • Additional annual leave for special events in your life
  • Staff treats and outings.
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