IT Systems Administrator

The IT Systems Administrator will add to our growing IT team. Technical skills, enthusiasm, proactiveness, and an interest in video games are traits of a good candidate. This is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives.

The System Administrator will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic local IT initiatives. The successful candidate will develop IT skills and expertise and provide technically knowledgeable, proactive and problem-solving team members in support of local business activities.

Responsibilities

• Develop, implement & review company IT strategy
• Configuration & maintenance of Wide Area Network, Firewall, Routers
• Hardware & software evaluation, purchasing, configuration, troubleshooting and maintenance
• Backup, security configuration & maintenance of servers
• Liaison with all external contractors, suppliers and vendors for the effective procurement of products and services
• System documentation
• Monitoring of and evaluating new technology / products
• Work closely with local IT and Hardware teams and IT Manager to support all aspects of business as usual activities
• Work on Helpdesk tickets
• Work with production teams to identify opportunities for process automation
• Develop a deep understanding of business processes and provide expertise in the delivery of IT Service solutions
• Point of contact for Dublin employees for all IT service related matters
• Be a proactive member of the IT team
• Keep up to date with the latest technologies and makes recommendations for technology growth.
• Accountable for support and maintenance of IT systems, to include Security, Service Delivery and Applications.
• Monitors security compliance in accordance with standards, policies and procedures
• Compose documentation and KB articles
• Work with global IT peers on specific projects

Requirements

Technical Skills :

Strong technical background with 3+ years’ experience in IT Systems

Strong technical knowledge of the Microsoft Stack, Windows Server, Windows networking, Active Directory

Strong understanding of Firewalls and Gateways (Palo Alto, SonicWall)

Experience with VPN tunnelling, IPSEC (site-to-site, point-to-site)

Experience with switching

Strong analytical and troubleshooting skills

Experience in Office 365 Administration

Excellent written, verbal and interpersonal skills (English required)

Beneficial :

Experience with VMware in HA

Experience with Veeam Backup and Replication

Experience with SharePoint and SQL Server

Experience with Ubuntu Linux

Experience in the video games industry

MCSE, MCP, ITIL, Prince 2 or similar certification

Behavioural skills :

Team player

Strong team player

Outstanding attention to detail

Quality focused

Client focused

Excellent communication skills

Friendly, can-do, attitude

Excellent organisational skills

Cultural adaptability.

Ability to explain complex systems in non-technical terms

Ability to use good judgment to prioritise tasks.

Able to work under pressure and meet deadlines in a fast paced, complex environment

Able to manage sensitive and sometimes confidential information