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Night Reception Team Member

Night Reception Team Member

Staycity GroupDublin, Dublin
13 days ago
Job description

Location : Dublin

Position : Night Reception Team Member

Full time permanent

Staycity Group  is Europe’s premier Aparthotel provider. A fast-growing company, with an average of 10 new aparthotels opening annually. We have 31 fantastic properties across the continent including London, Dublin, Berlin, Edinburgh, Paris, Venice and many more cities.

We are looking for a Night Reception Team Member to join our operations team at our recently opened Central Dublin aparthotel property.

Benefits :

What we can do for you

  • Annual leave : 20 days ( plus bank holidays) plus 1 day ( your Birthday )
  • Staff rates : From €25 per night
  • Education : Role-relevant higher-education expenses, including tuition and books
  • Volunteer days : 2 paid volunteer days with registered charities
  • EAP : Support for you and your family when you need it with our Employee Assistance Program (EAP)
  • Earn up to an additional £ / €1 per hour for every month we achieve our Guest Targets with an additional 9 prizes of £999 to be given away at the end of the year!

Your Family :

  • Maternity Leave : 26 weeks fully paid (>

    • 1 year of service)

  • Paternity Leave : 6 weeks fully paid (>

    • 1 year of service)

  • Surrogacy Leave : 24 weeks fully paid (>

    • 1 year of service)

  • Adoptive Leave : 24 weeks fully paid (>

    • 1 year of service)

    Responsibilities :

    Key responsibilities as our Night Reception Team Member will include :

  • Look after the safety and security of our guests whilst they enjoy a relaxing night's sleep
  • Act with integrity at all times by knowing the hotel and how you can personally drive the business
  • Deliver excellence by demonstrating a service attitude that exceeds expectations
  • Have the ambition to continuously improve and be able to show that you care by putting your colleagues and guests first
  • You will have expertise in overseeing the operations will ensure you effectively and efficiently deliver great service including problem handling, encouraging high team performance, maintaining the safety and security of the hotel and following the policies & procedures required within your role

    • Hours of work : This is a night position. Typical shifts 11pm-7am including weekend work.

    Our ideal Night Reception Team Member will have the following skills, knowledge and experience :

  • Ideally have at least 1-year previous experience working at the Front Desk in similar property
  • Always strive to provide our guests with the highest standards in customer care
  • Experience using Opera
  • Excellent communication and interpersonal skills

    • Staycity is committed to diversity, equity and inclusion. We believe that everyone is unique and that these individual differences are valuable. We welcome your application whatever your background, situation or identity. As long as you are passionate about making guests happy, you are strongly encouraged to build a career with us.

    If you feel you are the right fit, then please click "apply" now! We’d love to hear from you!

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    Team Member • Dublin, Dublin