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High Value Account Credit Controller - Senior Associate - Dublin

High Value Account Credit Controller - Senior Associate - Dublin

EYDublin 2, IE
1 day ago
Job description

The opportunity

We are looking to appoint an Account Credit Controller to support our High Value Collection activity across the Irish Firm. This role is key to ensuring high standards of collections expertise across all clients within your portfolio. The role is key to the business cash performance with the primary focus being on driving timely payments and early escalation of known delays. This is a great opportunity to enhance the collection function and provide client collection support in your role as a trusted business advisor. It is a proactive, solution driven and challenging role working as part of a high performing Collections team and alongside the wider finance function team members.

The successful candidate will work closely with Client Handlers and Service Line Operations Directors to develop a strong culture of financial awareness, commerciality and accountability.

Key Responsibilities

  • Collecting accounts receivable balances for specific high value clients at firm level, by taking ownership of end-to-end collection activity & performance.
  • The key objective is to maximise cash receipts for the business and ensure minimisation of ongoing working capital balances for the high value client portfolio.
  • Strengthening both internal and external client relationships and linkages with the Client Handler leads to gain a deeper understanding of their behaviours, purchasing needs, and procedures.
  • Engaging with client facing teams to coordinate collection activities & escalating with Service Line operations teams.
  • Identify collection blockages & delays, finding solutions through engaging actively with Client Serving Teams.
  • Maintaining client collections data to capture insights and improve future performance

Skills and attributes for success

  • Good team player with ability to build strong relationships with Partners / Engagement Managers and other key stakeholders.
  • Good negotiation and influencing skills.
  • Demonstrate a positive and solution driven mindset.
  • Confident, with a proven ability to challenge appropriately at all levels.
  • To qualify for the role you must have

  • The ability to balance multiple priorities by considering risk, importance and level of urgency.
  • Minimum of 3 years Collections experience, with specific experience managing high value accounts with high volume invoices.
  • What we look for

  • Someone who is customer focused and responsive with good commercial acumen / judgement.
  • Knowledge & experience of client procurement practices, operating 3rd party portals, working with shared services, cross border collections.
  • Ability to adapt or flex the style, as necessary.
  • What working at EY offers

    We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs : covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

    Plus, we offer :

  • Support and coaching from some of the most engaging colleagues around.
  • Opportunities to develop new skills and progress your career.
  • The freedom and flexibility to handle your role in a way that’s right for you.
  • All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include :

  • Hybrid Working
  • Pension / Discounted Health Insurance
  • Web Doctor
  • Purchase of Additional Annual Leave
  • Free Gym Membership
  • Travel Pass
  • Maternity & Paternity Leave
  • Bike to Work Scheme
  • Referral Bonuses & Recognition Awards
  • Tech MBA paid by EY
  • EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

    Career Progression

  • When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
  • Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
  • As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
  • We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.
  • Inclusion & Diversity

    We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging : Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

    We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

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    Credit Controller • Dublin 2, IE