Job Title :
Director, Technical Program Management : AI and Data OperationsOverview :
Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions.
Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Overview
Mastercard's AI & Data Operations team is looking for a Director, Technology Program Manager (TPM) to help define, align, and deliver Mastercard's AI and Data vision and roadmap.
You will report to a Vice President (VP) within the group.
You and the VP will partner with other programs / leaders on multiple simultaneous company-wide AI and Data related initiatives.
You will contribute to the company's overall AI strategy / roadmap and coordinate delivery across multiple engineering teams, and business stakeholders, manage and mitigate program risks and issues, and regularly report status to executive stakeholders.
The Role
Align AI and Data business strategy and solution design
- Understand the business strategy and associated AI and Data related impact levers.
- Develop a deep understanding of the AI and Data capabilities, platform related technology solutions, integrations with other Mastercard systems / environments (internal and cloud), and dependencies across solutions and business outcomes.
- Gain solution design alignment and buy-in across senior stakeholders and multiple governance bodies.
Elaborate, prioritize, and sequence delivery
With business and engineering leaders, decompose design, development, and change management activities into a roadmap of measurable outcomes (epics) and timeframe.Prioritize and sequence epics, maximizing business value and feasibility, and accounting for critical constraints and dependencies.Create an end-to-end roadmaps, risk and issues log, and ongoing tracking mechanisms / status reportCoordinate delivery, strategic decisions, and communications
Setup and run agile ceremonies across workstreamsOwn resolution of program-wide risk and issueFacilitate program level strategic discussions by creating logical frameworks for important trade-offs and blockers and enforce rigorous, logical decision-makingStructure ambiguous problems to facilitate collaboration and leadership inputCreate and facilitate regular executive level meetings and status reportsImplement firm-wide communications for the programAll about you
Extensive experience leading complex, cross-domain technology effortsExtensive experience in breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.Experience managing work and content in Jira, Confluence, and / or SharePointCapable of diving deep to understand platform capabilities and underlying technologies to better manage program dependencies, issues and risksHuge plus if you have expertise with Data and AI related technologiesFormer development or technology architecture experience is highly beneficialCan debate the delivery strategy with business teams, architects, engineers, and executives across multiple workstreams being run concurrentlyDemonstrated success with influencing and building relationships for strategic results across stakeholders, engineering, operations, and governanceCan communicate complex issues & decisions in a clear and concise summary to executives, peers, and staff with impact, eloquence, and authenticityIntermediate to Advanced proficiency in PowerPoint is highly desirableExperience building visualizations within Power BI or Domo is a plusDemonstrated ability to operate with independence and autonomy on projects that have ambiguity.Proven track record of data driven decision-making and applying continuous improvement methodologies across teamsAbility to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios #J-18808-Ljbffr